Restaurant Operations Manager

2 weeks ago

Cape Town, Western Cape, South Africa The Recruiters Full time

We are seeking a highly skilled and experienced Senior Manager Restaurant to lead our restaurant's day-to-day operations. The ideal candidate will have a deep understanding of the restaurant industry, strong leadership skills, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

Operational Management:

• Oversee daily operations to ensure high-quality service.

• Monitor performance, improve sales, and ensure compliance with health regulations.

• Manage supplier relationships, particularly for meat and wine.

• Address operational issues and maintain high standards.

Team Leadership:

• Recruit, hire, and train staff to meet restaurant standards.

• Foster a positive work environment and conduct regular team meetings.

• Ensure staff are knowledgeable about menu items, especially meat and wine.

Guest Experience:

• Ensure exceptional dining experiences and resolve guest inquiries effectively.

• Maintain a visible presence during peak hours.

Meat and Wine Knowledge:

• Understand meat preparation, cuts, and quality; cutting experience is a plus.

• Knowledge of wine varietals and pairings to assist guests and train staff.

Financial Management:

• Manage budgets, control costs, and analyze financial statements.

• Set and monitor financial targets, ensuring optimal guest spending through staff training.

This role requires someone who thrives under pressure and is dedicated to excellence in both service and operations.

Requirements:

• Proven experience as a Senior Manager or in a similar leadership role within the restaurant industry.

• Strong knowledge of meat cuts, preparation methods, costings, etc.

• Wine experience, with a solid understanding of wine pairings, varietals, and service techniques.

• Excellent leadership and interpersonal skills.

• Financial acumen with the ability to manage budgets, control costs, and analyze financial performance.

• Strong organizational skills, with attention to detail and the ability to handle multiple tasks.

• Ability to work in a fast-paced, high-pressure environment while maintaining professionalism.

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