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Key Accounts Manager
2 months ago
Job Summary:
The Key Account Manager will be responsible for managing and expanding relationships with key clients in the Asia region. This role requires a strong background in sales or marketing, excellent proficiency in English and Mandarin, and a keen understanding of the freight forwarding industry.
Key Responsibilities:
- Client Relationship Management:
- Develop and maintain strong relationships with key accounts in the Asia region.
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Sales and Business Development:
- Identify and pursue new business opportunities to achieve sales targets.
- Collaborate with the sales team to develop strategic plans to expand the customer base.
- Market Analysis:
- Monitor market trends and competitor activities to identify opportunities for growth.
- Provide insights and feedback to internal teams to enhance service offerings.
- Cross-functional Collaboration:
- Coordinate with internal departments to ensure seamless service delivery to clients.
- Participate in regular meetings with the operations and logistics teams to align on client needs.
- Reporting and Documentation:
- Prepare regular reports on account status, sales activities, and forecasts.
- Maintain accurate records of client interactions and transactions.
Minimum Qualifications and Experience:
- Minimum of a National Senior Certificate or equivalent.
- A bachelor's degree in business, marketing, or a related field would be advantageous.
- At least two to three years of experience in sales or marketing.
- Exposure to the freight forwarding industry is advantageous.
- Fluent in English and Mandarin (reading, writing, listening, and speaking).
