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Clinical Services Manager

1 week ago

Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time
Job Overview

We are seeking a highly skilled Clinical Services Manager to lead our clinic in providing high-quality, commercially viable services that comply with South African Nursing Council regulations and company standards.


  1. Manage a commercially viable clinic in line with company guidelines.
  2. Provide lifestyle management screening tests.
  3. Conduct "Well Baby" clinics, including health immunisations and baby health monitoring.
  4. Offer and provide reproductive health services.
  5. Provide adult immunisations.
  6. Provide Primary Health Care e.g. minor ailments and wound care.
  7. Render a Phlebotomy Service.
  8. Compile professional, stock and financial management reports.
  9. Manage medical waste, ensure a safe environment and safety precautions are taken.
  10. Manage adverse events and emergencies.
  11. Counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate.
  12. Plan and implement "Health Days" and other projects.
  13. Develop health professional networks.

Qualifications and Experience:
  1. Registration as Professional Nurse.
  2. 3 year diploma in nursing or the 4 year degree.
  3. A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery.
  4. Unisolv and Allegra (preferable).
  5. MS Office (Word, Outlook, Excel).

Key Responsibilities:
  1. Ensures patient information is held securely, confidentially and accurately maintained on an electronic system.
  2. Administration and reporting to ensure efficient running of the clinic as per company policy and processes.
  3. Ensures payment for services received by ensuring controls in place and adhered to.
  4. Manages, monitors and orders clinic services stock and equipment, along with prevention of loss and shrinkage and monitoring cold chain.
  5. Financial and commercial acumen.
  6. Ensures SANC registration and indemnity up to date.
  7. Establishes locum network and arranges locums.
  8. Implements and conducts self-audit tool.
  9. Time management.

Competencies:
  1. Adhering to Principles and Values.
  2. Working with People.
  3. Delivering Results and Meeting Customer Expectations.
  4. Following Instructions and Procedures.
  5. Relating and Networking.
  6. Planning and Organising.
  7. Commercial Awareness.

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.