Financial Services Operations Manager
2 months ago
TFG Financial Services is seeking a highly motivated and experienced Financial Services Operations Manager to lead our Call Centre team. As a key member of our leadership team, you will be responsible for managing and coaching a team of supervisors to achieve exceptional operational performance.
Key Responsibilities:- Manage monthly targets and KPIs to meet agreed deliverables
- Maintain and enhance portfolio compliance standards and legislative requirements
- Ensure adherence to agreed quality benchmarks
- Optimize people management to produce maximum productivity
- Identify gaps and opportunities for improvement
- Drive employee recognition and motivation
- Manage relationships with relevant business stakeholders
- Enhance management reporting as a performance analysis tool
- Resolve escalated queries effectively and efficiently
- Call centre leadership experience (3-4 years)
- Management related qualification (advantageous)
- Commitment to continuous learning (products and processes)
- 2 years' experience managing team leaders
- Exceptional analytical and decision-making ability
- Strong numerical, problem-solving, and administrative skills
- Excellent business communication skills
- Proven experience in people management
- Ability to work under pressure and multitask to meet targets
- Excellent time management, planning, and organizational skills
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Senior Financial Services Operations Manager
4 weeks ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Senior Financial Services Operations ManagerTFG Financial Services is seeking a highly motivated and experienced Senior Financial Services Operations Manager to lead our Financial Services Call Centre team.The ideal candidate will have a proven track record of managing teams, driving operational excellence, and delivering results in a fast-paced...
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Senior Financial Services Operations Manager
2 weeks ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Financial Services Performance ManagerJob Summary:We are seeking a highly skilled and experienced Financial Services Performance Manager to join our team at TFG Financial Services. As a Senior Manager, you will be responsible for leading a team of supervisors in a fast-paced and dynamic working environment.Key Responsibilities:- Manage monthly...
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Credit Services Manager
4 days ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeAbout TFG Financial ServicesWe are a leading provider of financial services, and we are seeking an experienced Credit Services Manager to join our team.SalaryR800 000 - R1 200 000 per annum.Job DescriptionAs a Credit Services Manager, you will be responsible for leading a team of credit specialists and ensuring that all credit-related processes are managed...
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Financial Services Team Lead
1 month ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Financial Services Team LeadTFG Financial Services is seeking a dynamic and assertive individual to lead a team of supervisors in a fast-paced and dynamic working environment. The successful candidate will be responsible for managing monthly targets and KPIs, maintaining compliance standards, and enhancing management reporting as a performance...
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Assistant Operations Manager: Insurance
4 weeks ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Assistant Operations Manager: InsuranceTFG Financial Services is seeking a highly motivated and experienced Assistant Operations Manager to join our team. As an Assistant Operations Manager, you will play a key role in leading and managing a team of supervisors in a fast-paced and dynamic working environment.Key Responsibilities:Ensure that...
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Insurance Operations Assistant Manager
4 weeks ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Assistant Operations Manager: InsuranceTFG Financial Services is seeking a highly motivated and experienced Assistant Operations Manager to join our team. As a key member of our operations team, you will play a critical role in leading and managing a team of supervisors in a fast-paced and dynamic working environment.Key Responsibilities:Develop...
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Insurance Operations Assistant Manager
1 month ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Assistant Operations Manager: InsuranceTFG Financial Services is seeking a highly motivated and experienced Assistant Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading and managing a team of supervisors in a fast-paced and dynamic working environment.Key Responsibilities:Develop and...
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Financial Operations Manager
1 week ago
Cape Town, Western Cape, South Africa GG Financial Recruitment Full timeJob Title: Financial DirectorJob SummaryGG Financial Recruitment is seeking a skilled Financial Director to oversee the finance department and operations of the company.Key Responsibilities* Preparation of cash flow statements* Preparation of management reports* Analysing and interpreting management information* Reviewing debtors ageing* Reviewing and...
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Assistant Operations Manager: Insurance
2 months ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Description**Assistant Operations Manager: Insurance**We are seeking a highly motivated and experienced Assistant Operations Manager to join our team at TFG Financial Services. As a key member of our operations team, you will be responsible for leading and managing a team of supervisors in a fast-paced and dynamic working environment.Key...
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Senior Financial Services Team Lead
2 months ago
Cape Town, Western Cape, South Africa TFG Financial Services Full time**Job Summary**A challenging position exists within the Financial Services Call Centre for a self-motivated and assertive individual to lead, manage and coach a team of supervisors in a fast-paced and dynamic working environment.This individual should be dynamic, proactive, and display exceptional operational leadership skills.Key Responsibilities:Manage...
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Financial Services Specialist
4 weeks ago
Cape Town, Western Cape, South Africa CA Financial Appointments Full timeCA Financial Appointments is seeking a highly skilled Financial Services Specialist to manage the administration of local and offshore portfolios. The ideal candidate will have a minimum of 3 years' experience in a similar role, with a strong background in asset administration and financial services.Key Responsibilities:Ensure accurate and efficient pricing...
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Reception Operations Manager
2 months ago
Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time{"Job Title": "Reception Manager", "Job Summary": "As a key member of our team at Numeral Financial Services Group, the Reception Manager plays a vital role in ensuring a seamless and efficient experience for our guests and visitors. This role involves managing the front desk operations, supervising the reception team, and maintaining the highest standards...
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Senior Financial Operations Manager
2 weeks ago
Cape Town, Western Cape, South Africa CA Financial Appointments Full timeWe are seeking a highly skilled Senior Financial Operations Manager to join our team at CA Financial Appointments. The successful candidate will be responsible for overseeing all aspects of financial operations and managing day-to-day accounting tasks.Key Responsibilities:Oversee financial operations and manage accounting staffHandle customer statements,...
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Chief Financial Operations Manager
20 hours ago
Cape Town, Western Cape, South Africa CA Financial Appointments Full timeJob SummaryWe are seeking an experienced Chief Financial Operations Manager to join our team at CA Financial Appointments.This is a fantastic opportunity for a highly skilled professional to lead the finance department, ensuring a strong control environment and providing essential accounting support. As a key financial resource, you will handle analysis and...
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Financial Operations Manager
1 week ago
Cape Town, Western Cape, South Africa CA Financial Appointments Full timeWe are seeking a highly skilled Financial Manager to join our team at CA Financial Appointments. The successful candidate will be responsible for managing the full financial function, including financial and business risk management, working closely with the Chief Financial Officer and other financial managers.Key responsibilities include:Financial Function...
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Financial Operations Manager
1 week ago
Cape Town, Western Cape, South Africa CA Financial Appointments Full timeSenior Accountant JobAn exciting opportunity is available for a detail-oriented and proactive Senior Accountant to join our client in the ICT sector. The ideal candidate will be responsible for managing financial operations, ensuring compliance, and providing critical financial insights.Key Responsibilities:Manage Monthly Payroll ProcessesCapture and Process...
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Operations Manager
1 week ago
Cape Town, Western Cape, South Africa Numeral Financial Services Group Full timeJob Title: Assistant ManagerAt Numeral Financial Services Group, we are seeking an exceptional Assistant Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our guesthouse. This will involve managing bookings, handling guest inquiries, maintaining the property, and...
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Team Leader
2 months ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Team Leader - Credit ServicesTFG Financial Services is seeking a dynamic and assertive Team Leader to join our Customer Services Department. As a key member of our team, you will be responsible for leading a team of staff members and ensuring the smooth operation of our credit services.Key Responsibilities:Team Leadership: Assist staff members in...
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Team Leader
4 weeks ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Team Leader - Credit ServicesTFG Financial Services is seeking a dynamic and assertive Team Leader to join our Customer Services Department. As a Team Leader, you will play a crucial role in ensuring the smooth operation of our credit services team.Key Responsibilities:Team Management: Assist staff members in their daily tasks, ensure that...
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Financial Operations Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa CA Financial Appointments Full timeAt CA Financial Appointments, we are seeking a highly skilled Financial Operations Coordinator to join our finance team. This role presents an exceptional opportunity for individuals who excel in detail-oriented work and possess strong organizational skills.Key Responsibilities:Accurately process cross-border payments and verify payment details to ensure...