Financial Services Administrator

6 days ago


Sandton, South Africa Momentum Full time

Momentum, a leading financial services provider, seeks a skilled Financial Services Administrator to join their team. As a key member of the administration department, you will play a critical role in ensuring the effective execution of retirement fund administration.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You will be responsible for resolving client complaints in a timely and professional manner, providing first-time resolution on escalated complaints, and engaging in effective communication to deliver according to service level agreements.

Key responsibilities include taking ownership of complaints, providing first-time resolution on escalated complaints, engaging in effective communication, and delivering according to service level agreements. The successful candidate will also be required to prepare employer/broker reports, understand retirement fund contributions processes, and process various exits, including withdrawals, retrenchments, and retirements.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.


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