International Banking Travel Product Specialist

2 weeks ago


Grahamstown, Eastern Cape, South Africa FirstRand Bank Limited Full time

Job Summary

As a Foreign Exchange Cash Advisor at FirstRand Bank Limited, you will be responsible for providing efficient and professional service to international inbound and outbound travelers through the sales, service, and delivery of international banking travel products and services. You will offer value-added solutions while adhering to policy and procedures.

Key Responsibilities

  1. Manage teller's differences and exchange losses.
  2. Address customer needs to meet or exceed customer expectations.
  3. Identify cross-selling opportunities and generate leads through business identification opportunities and successful conclusions.
  4. Comply with relevant statutory, legislative, policy, and governance requirements as well as set processes and procedures related to the area of specialization.
  5. Control of foreign notes and traveler's cheques.
  6. Continuously assess own performance, seek timely and clear feedback, and request training where appropriate.

What We Offer

FirstRand Bank Limited supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose it to other parties.



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