Deputy General Manager

4 weeks ago

Grahamstown, South Africa Zeebra Junction Specialist Recruitment Full time

Overview 

My Client a well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Deputy General Manager to join their well established team of professionals. 

Remuneration Structure

  • Very Competitive Salary - negotiable based on experience 
  • Single status only - Live in position with meals and uniform supplied
  • 7 days off per month 

Requirements 

  • Tertiary Qualification in Hospitality Management / Hotel Management or similar 
  • A minimum of 4 year’s work experience – ideally 2 years as a trainee and in a well-recognized
    five star hotel or world class lodge, as an assistant manager
  • Exceptional Food and Beverage knowledge
  • Financial management ability
  • A hardworking, co-operative manner
  • High standards of service excellence and a passion for the industry
  • Attention to detail
  • Exceptional English and a second language would be preferable
  • Good computer literacy
  • Excellent management ability and communication skills
  • A clear understanding of basic labour law and disciplinary procedures
  • A developmental approach to staff
  • Assertiveness, patience and good organizational skills
  • Understanding of housekeeping and maintenance procedures
  • An awareness of developments within the food and lodge industries, as well as international trends in hospitality
  • Computer literate. Easipos, Procure, Protel knowledge advantageous.
  • Drivers License - with PDP preferable
  • Health and Safety Rep would be an advantage

Responsibilities and Key Outputs

  • Able to add value to the team by ensuring that company policy and procedure is carried out and by bringing a very solid service ethic to the Establishment
  • Have a clear understanding of the workings of a lodge, strong communication skills and work well within and between the various departments
  • Excellent Guest liaison skills a must in dealing with our guests demands
  • Management and training of the lodge staff in line with the Company Standard of Excellence
  • Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained
  • Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
  • Effective financial management through the administration of orders and effective stock control
  • Effective communication and maintenance of lodge relations
  • Management of the night porters (SL)

Please note that only candidates that have been shortlisted for interview will be contacted 

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