Hospitality Manager

4 weeks ago


Grahamstown, Eastern Cape, South Africa Staff Solutions Recruitment Full time
Key Responsibilities:
  • Oversee the daily operations of the restaurant, bar, cellar, and lounge area to ensure seamless service delivery.
  • Manage stock and storerooms for these areas, taking weekly and monthly stock of all equipment and products.
  • Ensure high levels of customer satisfaction through excellent service by the team, handling guest complaints and resolving issues promptly and effectively.
  • Implement strategies to improve guest satisfaction and operational efficiency, coordinating with other departments as needed.
  • Be responsible for all equipment, glassware, cutlery, and crockery for these areas, coordinating service of meals with the kitchen team.
  • Report to lodge managers and maintain good communication with the Front of House team, Kitchen, and management.
  • Be responsible for the presentation of menus and winelists, assisting with Guest Delight stops when required.
Requirements:
  • Proven experience as a Guest Relations Officer and Restaurant Manager, with excellent communication skills and the ability to host international guests.
  • Positive attitude, high energy, and computer literacy, with deep knowledge of wines and the service thereof.
  • Strong leadership and team coordination skills, excellent communication and interpersonal skills, and the ability to handle stressful situations and resolve conflicts.
  • Knowledge of hospitality industry standards and best practices, including Customer Service Excellence, Food Safety, Staff training, Stock Control, and Guest Feedback.
  • Flexibility to work split shifts, with a valid driver's license and a well-groomed appearance.

  • Hospitality Manager

    1 week ago


    Grahamstown, Eastern Cape, South Africa Staff Solutions Recruitment Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Guest Coordinator to join our team at Staff Solutions Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurants, bars, cellars, and lounge areas.Key ResponsibilitiesOversee daily operations of the restaurant, bar,...


  • Grahamstown, Eastern Cape, South Africa EnableSA (Pty) Ltd Full time

    Key Responsibilities:• Plan and execute food and beverage orders in accordance with our restaurant's high standards.• Develop and maintain effective relationships with vendors to ensure timely delivery of supplies and ingredients.• Foster a positive and inclusive work environment, providing guidance and support to staff members as needed.• Stay...


  • Grahamstown, Eastern Cape, South Africa EnableSA (Pty) Ltd Full time

    Job SummaryEnableSA (Pty) Ltd is seeking a skilled Food and Beverage Operations Manager to lead our front of house services. The successful candidate will be responsible for planning, forecasting, and executing food and beverage orders, as well as managing staff and ensuring exceptional customer service.Key ResponsibilitiesPlan and execute food and beverage...


  • Grahamstown, Eastern Cape, South Africa Staff Solutions Recruitment Full time

    Job SummaryThe ideal candidate for this role will be a highly motivated and organized individual with a passion for hospitality and service excellence. The selected candidate will be responsible for ensuring the smooth operation of food and beverage services at our game reserve.Key ResponsibilitiesLead and manage a team of hospitality staff to deliver...


  • Grahamstown, Eastern Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Job Title: Deputy General Manager - Lodge OperationsCompany: Zeebra Junction Specialist RecruitmentJob Description:OverviewOur client, a well-established 5 Star Safari Lodge in the Eastern Cape, is seeking a highly skilled Deputy General Manager to join their team of professionals.This is a live-in position with meals and uniform supplied, offering a...


  • Grahamstown, Eastern Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Deputy General ManagerZeebra Junction Specialist Recruitment is seeking a highly skilled and experienced Deputy General Manager to join our team at a prestigious 5-Star Safari Lodge in the Eastern Cape.About the RoleThe successful candidate will be responsible for ensuring the smooth operation of the lodge, maintaining the highest standards of service...


  • Grahamstown, Eastern Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Deputy General Manager Opportunity at Zeebra Junction Specialist RecruitmentWe are seeking a highly skilled and experienced Deputy General Manager to join our client's team at a well-known 5 Star Safari Lodge in the Eastern Cape.Key Responsibilities:Ensure the effective implementation of company policies and procedures.Develop and maintain a solid service...

  • Guest Service Manager

    2 weeks ago


    Grahamstown, Eastern Cape, South Africa Staff Solutions Recruitment Full time

    {"Key Responsibilities": "Key ResponsibilitiesOversee the daily operations of the restaurant, bar, cellar, and lounge area, ensuring seamless service delivery.Manage the stock and storerooms for these areas, maintaining high standards of inventory management.Conduct weekly and monthly stock takes of all equipment and products, identifying areas for...


  • Grahamstown, Eastern Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Deputy General Manager Job DescriptionZeebra Junction Specialist Recruitment is seeking a highly skilled and experienced Deputy General Manager to join our client's team at a 5-Star Safari Lodge in the Eastern Cape.Key Responsibilities:Ensure the implementation of company policies and procedures, maintaining a high standard of service excellence.Develop and...


  • Grahamstown, Eastern Cape, South Africa Staff Solutions Recruitment Full time

    Key Responsibilities:Oversee Daily Operations: Ensure seamless service delivery across the restaurant, bar, cellar, and lounge area.Manage Stock and Storerooms: Maintain accurate inventory levels and optimize stock management for efficient operations.Conduct Regular Stock Checks: Perform weekly and monthly stock checks to ensure accuracy and identify areas...


  • Grahamstown, Eastern Cape, South Africa Staff Solutions Recruitment Full time

    Key Responsibilities:Oversee the daily operations of the restaurant, bar, cellar, and lounge area, ensuring a seamless service delivery and high levels of customer satisfaction.Manage the stock and storerooms for these areas, taking weekly and monthly stock of all equipment and products, and implementing efficient strategies to improve operational...

  • Villa Manager

    2 months ago


    Grahamstown, South Africa Hospitality Jobs Africa Full time

    Our client, situated in the heart of the Eastern Cape, is renowned for offering an unparalleled luxury lodge experience. They are currently on the lookout for a Villa Manager / Relief Lodge Manager who can seamlessly integrate into their team and elevate their guest experience to new heights. **Key responsibilities include**: Overseeing daily lodge...

  • Lodge Manager

    5 months ago


    Grahamstown, South Africa HotelJobs.co.za Full time

    **Lodge Manager: 5* Star Game Reserve** **BROAD OUTLINE OF DUTIES** The successful applicant/s will assume full responsibility for the day-to-day management of a luxury safari lodge. To provide leadership to staff, maintain lodge facilities, manage the requisite administration processes, control operations costs, and exercise budget control. To present and...

  • Lodge Manager

    5 months ago


    Grahamstown, South Africa HotelJobs.co.za Full time

    Experience in hospitality industry in 4*/5* game lodges - Tertiary education in hospitality industry preffered - Willing to relocate - 3-5 years experience in the industry - Live in

  • Duty Manager

    5 months ago


    Grahamstown, South Africa HotelJobs.co.za Full time

    Hospitality qualification. At least 2 years experience in the hospitality industry (preferably in a lodge). Valid drivers licence. Confident. Well Spoken. Peoples person. - Assisting in all departments of the lodge - Guest interaction and hosting - Stock control - Supervising and training of staff


  • Grahamstown, South Africa Hire Power Full time

    This international 5-star, 7-suite wildlife safari lodge is in the Eastern Cape, just one hour from Gqeberha, and 60 km from Grahamstown (Sidbury area), offering luxurious hospitality focused on tailored service. World-renowned and modern, this establishment offers unforgettably elegant suites with unobstructed views from the verandas in an upmarket safari...


  • Grahamstown, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment: Your Gateway to Exceptional Hospitality Careers** Are you a dynamic, guest-focused professional seeking an exciting opportunity in the heart of luxury hospitality? Kendrick Recruitment is thrilled to present an opening for an **Assistant Lodge Manager** at a prestigious 5* lodge situated on the outskirts of Grahamstown, Eastern Cape....


  • Grahamstown, South Africa HotelJobs.co.za Full time

    Are you a dynamic, guest-focused professional seeking an exciting opportunity in the heart of luxury hospitality? Kendrick Recruitment is thrilled to present an opening for an Assistant Lodge Manager at a prestigious 5* lodge situated on the outskirts of Grahamstown, Eastern Cape. This exclusive property offers a unique blend of natural beauty, world-class...


  • Grahamstown, South Africa EnableSA (Pty) Ltd Full time

    Our client is seeking an experienced Food & Beverage Night Duty Manager to join the Grahamstown team, - Plan, forecast and execute food and beverage orders, - Process customer complaints patiently - Plan alternative recipes for customers with special dietary needs - Check food and beverage supplies and place orders when needed - Track and order shipments -...


  • Grahamstown, South Africa Loretta Sanderson HR Full time

    Our client, a 5 star game lodge close to Grahamstown has an opportunity for an Assistant Lodge Manager/ F& B Manager. **Requirements**: - Hospitality qualification - Previous experience in F & B at a managerial level - Previous managerial skills with leading a team - Strong admin and computer skills ( knowledge of OPERA would be an advantage ) - Drivers...


  • Grahamstown, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy**: - Assistant Lodge Manager** **5* Lodge - Grahamstown Area, Eastern Cape** A well-known lodge in the stunning province of the Eastern Cape is looking for a great all-rounder 5* manager to assist in the daily operations. **Requirements**: - A relevant tertiary qualification in either Management or Hospitality...

  • Junior Villa Manager

    5 months ago


    Grahamstown, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy**: - Junior Villa Manager** **5* Safari Villa - Grahamstown Area, Eastern Cape** A well-known private game reserve in the stunning province of the Eastern Cape is looking for a great all-rounder 5* manager to assist in the daily operations. **Requirements**: - A relevant tertiary qualification in either Management...

  • Management Couple

    5 months ago


    Grahamstown, South Africa HotelJobs.co.za Full time

    A luxury 5* Lodge on a Free Roaming, Big 5 Game Reserve is looking for a Management Couple - An Assistant Lodge Manager and a Duty Manager - with the following requirements: Assistant Lodge Manager: - Grade 12 - Diploma in Hospitality Management - Minimum 3 years experience in a similair position - Strong F&B background - Drivers license Duty Manager -...


  • Grahamstown, South Africa Jobted ZA C2 Full time

    An ideal candidate for the Assistant Lodge Manager position at a game reserve should have the following qualities and qualifications: - Reliable and Honest: Dependable and trustworthy in all aspects of their work. - Hard-Working & Proactive: Willing to go above and beyond standard duties, showing a strong work ethic and initiative. - Adaptable & Resilient:...


  • Grahamstown, South Africa Staff Solutions Recruitment Full time

    An ideal candidate for the Assistant Lodge Manager position at a game reserve should have the following qualities and qualifications:Reliable and Honest : Dependable and trustworthy in all aspects of their work. Hard-Working & Proactive : Willing to go above and beyond standard duties, showing a strong work ethic and initiative. Adaptable & Resilient :...


  • Grahamstown, South Africa Staff Solutions Recruitment Full time

    An ideal candidate for the Assistant Lodge Manager position at a game reserve should have the following qualities and qualifications:Reliable and Honest: Dependable and trustworthy in all aspects of their work.Hard-Working & Proactive: Willing to go above and beyond standard duties, showing a strong work ethic and initiative.Adaptable & Resilient: Flexible,...


  • Grahamstown, South Africa HotelJobs.co.za Full time

    5* Game Lodge in the Grahamstown area is looking for an Assistant Lodge Manager. This is a fantastic opportunity to grow and gain experience in the ecotourism & hospitality sector. - Assist in the daily running of the Lodge operations. - Front of House. - F&B / Kitchen & Stock take duties - Hosting of guests - Foster a friendly & welcoming environment. -...


  • Grahamstown, South Africa EnableSA (Pty) Ltd Full time

    Job Description·         Plan, forecast and execute food and beverage orders,·         Process customer complaints patiently ·         Plan alternative recipes for customers with special dietary needs ·         Check food and beverage supplies and place orders when needed ·         Track and order shipments...


  • Grahamstown, South Africa EnableSA (Pty) Ltd Full time

    ·         Plan, forecast and execute food and beverage orders,·         Process customer complaints patiently ·         Plan alternative recipes for customers with special dietary needs ·         Check food and beverage supplies and place orders when needed ·         Track and order shipments ·        ...


  • Grahamstown, South Africa RMG Recruitment (Pty) Ltd Full time

    We are seeking an experience **Assistant Lodge Manager/ F& B Manager** for a 5 star game reserve outside of Port Elizabeth **Requirements**: - Hospitality qualification - Previous experience in F & B at a managerial level - Previous managerial skills with leading a team - Strong admin and computer skills (knowledge of OPERA would be an advantage) - Drivers...


  • Grahamstown, South Africa Affordable IT Full time

    Dynamic and fast growing guest house group is seeking a Junior Assistant Manager. Duties include but are not limited to: Previous industry experience, Nightsbridge knowledge and a valid South African drivers license is essential. **Salary**: R6,500.00 - R8,000.00 per month Application Question(s): - Please specify the date you have last worked with...