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Client Operations Coordinator

1 week ago

Cape Town, Western Cape, South Africa Sanlam Limited Full time
About Us
Sanlam Limited is a leading financial services group in South Africa. We are committed to serving our retail and corporate clients in South Africa and further developing our strategic advantages in the market.

Our office provides strategic direction, coordination and support to our clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.

Job Description
We are seeking a highly skilled Client Operations Coordinator to join our team. This role is responsible for coordinating and arranging data, making standard computations, processing and coding documents and maintaining records and files.

In this position, you will work under general supervision, performing a limited variety of clerical duties for functional groups. You will be responsible for accurately verifying and directing instructions received from internal and external parties on the internal workflow system according to specific work types.

The ideal candidate will possess excellent communication skills, both verbal and written, and have the ability to work under pressure. If you are a detail-oriented individual with a positive attitude, we encourage you to apply for this exciting opportunity.

Main Responsibilities
* Accurately verify and direct instructions received from internal and external parties
* Index and scan documentation on the company's internal system
* Investigate causes of undelivered mail and rectify address records where necessary
* Recon of all incoming emails and faxes

Required Skills and Qualifications
* Matric / Grade 12
* Relevant tertiary qualification (advantageous)
* 1 year's experience in finance or investment industry
* Ability to communicate fluently in both Afrikaans and English
* Client Focus
* Cultivates innovation
* Drives results
* Accuracy
* Ability to work under pressure
* Communication Skills (English and Afrikaans)
* Flexibility (overtime)
* Decision making and accountability
* Computer Skills (MS Office)

Why Join Us?
At Sanlam Limited, we strive for excellence and aim to create a diverse, inclusive and equitable workplace. We believe that this is key to ensuring a thriving and sustainable business in South Africa.