Senior Telesales Professional

5 days ago


Durban, KwaZulu-Natal, South Africa Discovery Limited Full time
Job Title: Senior Telesales Professional - KwaZulu-Natal Region

About the Role:

We are seeking a highly motivated and results-driven Senior Telesales Professional to join our team in KwaZulu-Natal, South Africa. The successful candidate will be responsible for achieving sales targets while providing exceptional customer service.

About You:

To succeed in this role, you should have a proven track record of success in telesales, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.

Responsibilities:

  • Identify and pursue new business opportunities through cold calling and lead generation.
  • Develop and maintain relationships with existing clients to increase sales and retention.
  • Meet or exceed monthly sales targets while maintaining high levels of customer satisfaction.
  • Stay up-to-date with product knowledge and industry trends to provide informed solutions to clients.
  • Collaborate with internal teams to ensure seamless execution of sales strategies.

Requirements:

  • Maturity (Matric) certificate.
  • At least 1 year of sales experience, preferably in an outbound telesales environment.
  • Minimum 1 year of life product knowledge, with Discovery Life knowledge being an advantage.
  • Proficiency in MS Office (Word, Excel, Email).
  • Tertiary qualification is an added advantage.
  • NQF5 and RE5 qualifications are required.

Working Conditions:

This is a full-time position that requires working in a call center environment. The successful candidate must be able to work in a fast-paced environment and meet deadlines while maintaining high levels of accuracy and attention to detail.

Estimated Salary Range: R250,000 - R350,000 per annum based on experience.



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