Luxury Hospitality Expert Wanted

3 weeks ago


Cape Town, Western Cape, South Africa Hyatt Regency Full time
Job Title: Executive Host

Location: Western Cape

Salary: R250,000 - R350,000 per annum

Job Description

The Hyatt Regency Cape Town is seeking a highly skilled and experienced Executive Host to join our dynamic Guest Relations Team.

The ideal candidate will possess excellent interpersonal and communication skills, with the ability to multitask and prioritize tasks efficiently. A minimum of 2-3 years' experience working as a butler or Guest Relations Manager/Officer within a hotel setting is required.

Responsibilities include:

  • Organizing and managing the butler's pantry, ensuring it has necessary supplies, equipment, and materials.
  • Updating and managing the daily Executive Host work sheet, creating schedules and checklists.
  • Assigning and inspecting THE SUITE before guest arrival, logging all faults and defects in THE Suite in the Executive Host Logbook and ensuring rectification.
  • Undertaking final preparation of each suite prior to guest arrival, having prior knowledge of the check-in procedure and working knowledge of the hotel guest history system.
  • Arranging VIP greetings and escorting to the airport when requested, creating and overseeing airport and gate pick-up and drop-off procedures.
Requirements

To be successful in this role, you will need:

  • Excellent interpersonal and communications skills.
  • Strong organizational skills with the ability to multitask and prioritize tasks efficiently.
  • Minimum 2-3 years' experience working as a butler or Guest Relations Manager/Officer within a hotel setting.

We offer a competitive salary and benefits package, including opportunities for career growth and development within a reputable hospitality company.



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