Retail Sales Manager

4 weeks ago


Pretoria, Gauteng, South Africa PUMA Full time
Key Responsibilities

As a Retail Sales Supervisor at PUMA, you will be responsible for driving sales and customer experience within a retail store. Your mission is to achieve or exceed sales, KPIs, and profitability goals, positioning PUMA as the Fastest Sports Brand in the world.

  • Develop and implement effective sales strategies to drive sales growth and achieve business objectives.
  • Lead and motivate a team of sales associates to deliver exceptional customer service and achieve sales targets.
  • Monitor and control expenses to ensure profitability and efficiency within the store.
  • Collaborate with the Store Manager and Assistant Store Manager to recruit, train, and develop high-performing sales associates.
  • Implement and maintain Loss Prevention education and awareness programs to minimize losses and ensure operational compliance.
  • Directly responsible for Loss Prevention and Operational compliance within the store.
  • Manage and achieve or exceed all Inventory and Shrink goals.
  • Communicate merchandise opportunities to the Store and/or Assistant Store Manager.
  • Participate in new store openings and/or store closings, with potential travel requirements.
  • Process sales, exchange, and refund transactions accurately and efficiently, adhering to PUMA's policies and procedures.
  • Ensure the visual presentation of the store meets or exceeds PUMA standards, maintaining a safe and compliant working environment for all associates and customers.
  • Required to work non-traditional hours, including weekends, evenings, and holidays, with potential overtime requirements.
Requirements
  • National Senior certificate
  • One to two years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with a results-driven track record.
Speed & Spirit
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