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Retail Store Manager
1 month ago
We are seeking a highly skilled and experienced Second-in-Charge to join our team at our Outdoor Goods retail store in Pretoria. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the store, leading a team of sales associates, and contributing to the overall success and growth of our business.
Key Responsibilities:- Lead and motivate a team to achieve sales targets and provide exceptional customer service.
- Assist in supervising and coordinating the activities of retail staff, including sales associates and cashiers.
- Maintain accurate inventory records and restock shelves as needed.
- Monitor stock levels and communicate inventory needs to the store manager.
- Oversee cash register operations, including cash handling, returns, and transactions.
- Assist in monitoring security and loss prevention measures to safeguard company assets.
- Actively promote sales and upselling opportunities to maximize revenue.
- Support the store manager in daily operations, including opening and closing procedures.
Requirements:
- Minimum of 3-5 years of experience in retail management, preferably in the outdoor industry.
- Must have firearm competency.
- Must be fully bilingual in AFRIKAANS and English.
- Proven ability to lead and motivate a team to achieve sales targets and provide exceptional customer service.
- A passion for outdoor activities, gear, and equipment, with knowledge of outdoor products and trends.
- Strong communication and interpersonal skills, with the ability to engage and build rapport with customers and team members.
- Excellent organizational and multitasking abilities to manage store operations efficiently.
- Ability to adapt to a fast-paced retail environment and handle unexpected challenges.