Enterprise Application Support Specialist
2 days ago
**Job Summary**
Metamorph Holdings is seeking an experienced Senior Java Software Engineer to provide application support for all applications within the group. The successful candidate will have strong analytical, problem-solving, and decision-making skills.
**Key Responsibilities**
- Possessing knowledge of operating systems, devices, applications, and software to ensure effective front-end and back-end functionality of applications.
- Ensuring timely resolution of calls logged by users for queries, errors, and other problems experienced on the system.
- Establishing root causes of application errors and escalating serious concerns to senior engineers or leads.
**Requirements**
- Degree in Information Technology or related qualification.
- Minimum 5 years experience in Application Support with expertise in XML, Azure, IIS, SLAs.
- Strong knowledge and experience of Microsoft SQL Server, T-SQL, Crystal Reports, Sage X3, and Sage People.
**What We Offer**
A collaborative and dynamic work environment with opportunities for professional growth and development.
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