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Business Development Representative

1 month ago

Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full time
Job Title:

Business Development Representative - Gauteng

About the Role:

We are seeking a highly motivated and results-driven Business Development Representative to join our team in Gauteng. As a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities through effective sales and marketing strategies.

About the Job:
  • Inbound or outbound policy sales based on leads and campaigns.
  • Initiate customer relationships and meet various Key Performance Indicators (KPIs).
  • Connect with customers, conduct needs analysis, and propose customer solutions.

The ideal candidate will have a solid knowledge of products, their characteristics, and market as well as focus on growth of the brand.

Responsibilities:
  • Customer Relationships Development:
    • Make calls by telephone to allocated customers to develop new relationships or either as a first point of contact.
  • Customer Needs Clarification:
    • Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.
  • Sell Customer Propositions:
    • Identify the products or services that best meet the customer's needs, use personal expertise to propose quantities within standard operating systems, policies and procedures. Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs.
  • Operational Compliance:
    • Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
  • Customer Relationship Management (CRM) Data:
    • Schedule callback and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
  • Performance Management:
    • Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance to meet Service Level Agreements (SLA).
  • Personal Capability Building:
    • Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.
  • Sales Opportunities Creation:
    • Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Requirements:

To be successful in this role, you will need:

  • School Grade 12 (Required)
  • 2-3 year telephonic sales experience (Essential); Experience in Financial Services Industry (Advantageous)

Salary Range: R250,000 - R350,000 per annum, depending on experience and qualifications.