Rental Agent

1 week ago


Cape Town, Western Cape, South Africa Tower Group Full time
Rental Vehicle Customer Service Position at Tower Group

Salary: R 240,000 - R 340,000 per annum

Job Responsibilities
  1. Deliver outstanding customer satisfaction by addressing customer queries and resolving issues efficiently.
  2. Process rentals and returns according to company protocols.
  3. Carry out tasks such as capturing fuel consumption, processing VRVs, and managing non-rev lists.
  4. Assist with administering reservations, claims, and vehicle movements.
Qualifications and Experience
  • A minimum of 2 years' experience in a similar role.
  • A relevant NQF level 4 qualification.
  • A valid Code 8 driver's license with a clean driving record.
Additional Requirements
  • Familiarity with computer systems.
  • Ability to work flexible hours, including overtime, shifts, and weekends.


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