Business Development Team Lead

15 hours ago


Paarl, Western Cape, South Africa Frank Consult Full time

We are seeking an experienced Business Development Team Lead to join our team at Frank Consult. This is a challenging and rewarding role that offers the opportunity to make a significant impact on the success of our clients in the financial services industry.

About the Role

As a Business Development Team Lead, you will be responsible for leading a team of Onboarding Analysts and ensuring the smooth and timely onboarding of new customers. You will play a key role in shaping and improving business processes, providing exceptional experiences to new clients, and driving business growth.

Key Responsibilities
  • Client Management: Manage client pipelines and implementation schedules, conduct consultations with new clients, and document and scope business requirements to align with our system.
  • Process Improvement: Analyze and standardize new business requirements, implement necessary changes, and develop ad-hoc reports/data insights to meet client needs.
  • Team Leadership: Onboard and train new team members, set team goals and KPIs, monitor team performance, and ensure alignment with company strategies.
  • Product Refinement: Test new product features and collaborate on product refinement for enhanced client experience.
Requirements
  • A Bachelor's degree in Accounting, Economics, Statistics, Finance, or a related field (required).
  • Minimum of 2 years' leadership experience (required).
  • Experience in the South African financial services/financial planning industry (preferable).
  • Experience in Fintech or SaaS (preferable).
  • Proven ability to work with large datasets and identify patterns.
  • Advanced Excel skills.
  • Strong analytical thinking, problem-solving, and adaptability to various software tools.
  • Excellent communication skills in English and Afrikaans.
  • Detail-oriented, highly accurate, and organized.
Salary Estimate:

Ranging from R800,000 to R1,200,000 per annum, depending on experience.



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