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Regional Operations Manager
2 weeks ago
Job Summary
We are seeking an experienced Area Manager to join our team at Sheldon Recruitment and Selection. As a key member of our operations team, you will be responsible for managing multiple stores across various locations, driving business growth, and ensuring exceptional customer experiences.
About Us
Sheldon Recruitment and Selection is a leading employment agency dedicated to connecting talented professionals with exciting job opportunities. Our mission is to deliver exceptional results and build long-lasting relationships with our clients and candidates.
Key Responsibilities
- Lead Store Operations: Manage day-to-day store activities, ensuring efficient operations, and maintaining high standards of customer service.
- Asset Management: Oversee the maintenance of store fixtures, fittings, and equipment, ensuring they are in good working condition.
- Stock Control: Implement effective inventory management systems, monitor stock levels, and develop strategies to minimize losses.
- Merchandising: Coordinate visually appealing displays, promote merchandise effectively, and optimize sales opportunities.
- Marketing/Sales: Develop and execute marketing plans, drive store sales growth, and participate in promotional activities.
- Staff Management: Assign tasks, provide training, monitor employee performance, and recruit temporary staff as needed.
- Security: Oversee security measures, ensure staff adhere to protocols, and respond to incidents promptly.
- Customer Service: Train customer service representatives, engage with customers, and foster a positive shopping experience.
Requirements
- Grade 12 qualification or equivalent;
- A minimum of five years' experience in clothing retail operations as an Area Manager;
- A valid driver's license and willingness to travel;
- Proficiency in MS Office applications, excellent communication skills, and ability to work under pressure;
- An understanding of stock control, asset management, and merchandising principles;
- Strong analytical and problem-solving skills;
- Ability to work independently and as part of a team.
What We Offer
The successful applicant will enjoy a comprehensive benefits package, including a competitive salary, access to a pool vehicle, company cell phone, and laptop.
