Senior Leadership Team Lead
4 days ago
We are seeking a highly skilled and experienced Senior Leadership Team Lead to join WNS Global Services. This is an exciting opportunity for a talented professional to lead, inspire, and engage a team of Customer Service Advisors in delivering industry-leading customer service.
Job DescriptionThis role includes administrative duties and requires the ability to ensure that work is always up-to-date. The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to motivate and develop a team.
Key Responsibilities- Lead a team of Customer Service Advisors in delivering exceptional customer service
- Develop and implement strategies to improve customer satisfaction and loyalty
- Maintain accurate records and reports, ensuring compliance with policies and procedures
- Collaborate with other departments to achieve business objectives
- 1 year experience as a call center team leader
- A Matric/Grade 12 Certificate
- A relevant tertiary qualification (preferred)
Monday - Friday, 8:30am - 8:00pm (9 hour shift)
Salary InformationThe estimated salary for this position is R320,000 - R400,000 per annum, based on location and experience.
-
Senior Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeMain ResponsibilitiesThe Senior Group Manager role is responsible for leading a team with specialist function. This position is customer and client facing and strives to deliver excellent customer experience. Key responsibilities include designing, implementing, and tracking a portfolio of improvement projects for the functional area.Key Responsibilities·...
-
Senior Team Lead
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Assistant ManagerWe are seeking a highly skilled and experienced Assistant Manager to join our team at WNS Global Services. As a key member of our leadership team, you will be responsible for leading a team of Senior Associates to create a customer-centric and high-performance culture.Key Responsibilities:People: Engage and support staff to...
-
Senior Team Lead
4 days ago
Cape Town, Western Cape, South Africa Telebest Full timeWe are seeking an experienced Senior Team Lead to join our team at Telebest in Bellville, Cape Town. As a Senior Team Lead - Operations, you will be responsible for driving client service performance and ensuring the optimal functioning of our operations.About the RoleThis is an exciting opportunity to take on a leadership role and contribute to the success...
-
IT Audit Senior Manager
23 hours ago
Cape Town, Western Cape, South Africa KPMG-SouthAfrica Full timeJob Title/Position:IT Audit Senior Manager - Team LeadOverviewKPMG South Africa is seeking an experienced IT Audit Senior Manager to lead our team in delivering high-quality audits that provide strategic value to our clients. As a key member of our Advisory practice, you will have the opportunity to work with top-tier clients and make a significant impact on...
-
Senior Leadership Position
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeMain Responsibilities:As part of WNS Global Services' senior management, this role encompasses leading a team with specialist functions. The primary objective is to deliver excellent customer experience while ensuring compliance to all relevant processes and regulatory standards.Key Skills:Leadership, change management, effective coaching skills, commercial...
-
Senior Engineering Team Lead
4 days ago
Cape Town, Western Cape, South Africa ERM Full timeAbout the OpportunityWe are seeking a highly skilled Senior Engineering Team Lead to join our team at ERM. As a key member of our engineering department, you will be responsible for leading a team of engineers and overseeing the planning, coordination, and supervision of engineering projects.Key ResponsibilitiesPlan, coordinate, and supervise engineering...
-
Senior Welding Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa Status Staffing Full timeJob Description:We are seeking a skilled Senior Welding Team Lead to join our team at Status Staffing.About the Role:Lead a team of skilled welders to ensure efficient and high-quality production.Plan and organize production schedules to meet deadlines.Monitor and maintain quality standards in accordance with ISO procedures.Collaborate with the Quality...
-
Leadership Senior Team Manager
2 weeks ago
Cape Town, Western Cape, South Africa Saggy Stone Full timeAbout Us: We are a dynamic and expanding group of Saggy Stone restaurants/taprooms dedicated to delivering exceptional Dining and Beer experiences. We pride ourselves on our commitment to quality, service, and innovation. As a passionate and driven Senior Operations Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our...
-
Senior Training and Quality Leadership
3 weeks ago
Cape Town, Western Cape, South Africa TTEC Full timeJob TitleSenior Training and Quality LeadershipTTEC is seeking a Senior Training and Quality Leadership professional to join our team. As a Senior Training and Quality Leadership professional, you will be responsible for driving site performance, developing and implementing improvement plans, and leading the development and implementation of quality...
-
Senior Engineering Leadership Position
3 weeks ago
Cape Town, Western Cape, South Africa The Talent Room Full timeSenior Engineering Leadership PositionThe Talent Room is seeking an exceptional Senior Engineering Leadership Position to lead our engineering team.About the RoleDevelop and implement engineering strategies to drive business growth and innovation.Lead a high-performing engineering team to achieve strategic goals.Foster a culture of collaboration and...
-
Senior Electrical Design Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Title: Senior Electrical Design Team LeadAt Communicate Recruitment, we are seeking an experienced Electrical Design Team Lead to join our team. The ideal candidate will have a strong background in electrical design and engineering, with experience in leading a cohesive team to deliver high-quality designs.Key Responsibilities:Develop and lead a cohesive...
-
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Title: Financial Leadership Role for Senior Accountant">About the Job: We are seeking an experienced and dynamic Senior Accountant to lead our finance team. This is a fantastic opportunity for a seasoned accountant looking to take on a leadership role in a fast-paced environment.">Key Responsibilities:
-
Senior Trauma Team Lead
4 weeks ago
Cape Town, Western Cape, South Africa MSP Staffing LTD Full timeJob Title: Senior Trauma Team LeadJob Summary: We are seeking a dynamic and experienced Senior Trauma Team Lead to lead our clients dedicated trauma team in delivering high-quality patient care in a fast-paced environment.Key Responsibilities:Lead the trauma team in delivering high-quality patient careDevelop and implement effective trauma care...
-
Luxury Sales Team Lead
1 week ago
Cape Town, Western Cape, South Africa MPRTC Full timeSenior Sales ConsultantWe are seeking an experienced Senior Sales Consultant to join our team at MPRTC. The successful candidate will be responsible for leading our sales team and driving revenue growth in the luxury segment.About the RoleThis is a challenging opportunity for a highly motivated and results-driven individual to take on a leadership role in a...
-
Spa Team Lead
4 days ago
Cape Town, Western Cape, South Africa Career Custodians Full timeRole OverviewMint Wellness and Langaro Wellness Centre seeks an exceptional Spa Team Lead to oversee the effective running of our spas. This role involves managing and leading a team of therapists, ensuring impeccable hygiene standards, and creating a warm atmosphere for clients.This is a pivotal position that demands leadership skills, attention to detail,...
-
Senior C# Software Engineer
2 days ago
Cape Town, Western Cape, South Africa Parvana Full timeWe are seeking an experienced and skilled Senior C# Software Engineer to lead our team in delivering high-quality software solutions. As a key member of our development team, you will play a crucial role in driving the success of our projects.Job SummaryThis is a challenging opportunity for a talented software engineer to take on a leadership role and...
-
Senior Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Team Lead to join our team at WNS Global Services. As a customer-centric organization, we prioritize effective management of people, metrics, and projects to drive business growth and revenue.Key Responsibilities Areas:People:Engage and support staff to achieve all KPIs through effective...
-
Senior Audit Leadership Position
24 hours ago
Cape Town, Western Cape, South Africa Tumaini Consulting Full timeAt Tumaini Consulting, we are currently seeking an exceptional professional to fill a senior audit leadership position. This role is ideal for an experienced Audit Manager looking to take on new challenges and lead our team with expertise.The successful candidate will hold a Bachelor's degree in Accounting, Finance or a related field, along with a Newly...
-
Senior Team Manager
2 weeks ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeJob Title: Senior Team ManagerJob Summary:We are seeking a highly skilled Senior Team Manager to lead and manage a team of Customer Service Representatives (CSRs) in a German-speaking environment. The ideal candidate will have a proven track record of leadership and customer service experience, with the ability to motivate and guide a team to achieve...
-
Senior Java Software Engineer
3 weeks ago
Cape Town, Western Cape, South Africa Entelect Software Ltd Full timeAt Entelect Software Ltd, we are looking for a seasoned Senior Java Software Engineer - Team Lead to join our team. As a key member of our delivery team, you will be responsible for guiding and delivering world-class web and mobile applications for leading organisations in South Africa.The ideal candidate will have a strong background in software engineering...