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Retail Operations Director

1 week ago

Bloemfontein, Orange Free State, South Africa Spar Group Limited Full time

Company Overview:

Spar Group Limited is a leading retail company in South Africa, dedicated to delivering exceptional customer experiences.

Job Description:

We are seeking an experienced Regional Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving business growth and improving operational efficiency across our Build It stores.

  • Key Responsibilities:

  •     Build and maintain strong relationships with regional retailers, staff, and corporate teams.

  •     Ensure that Build It stores adhere to minimum format and CI specifications.

  •     Drive excellence scores across all Build It stores.

  •     Develop and implement strategies to grow market share and profitability.

  •     Conduct regular store audits and provide feedback to retailers and the national office.

  •     Stay up-to-date on modern and opposition retail trends in the hardware industry.

  •     Promote synergies amongst retailers and team members.

  •     Manage conflict resolution and negotiation skills.

  •     Demonstrate excellent planning, organizing, and time management skills.