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Retail Business Leader

1 week ago

Bloemfontein, Orange Free State, South Africa Michelle Taylor Recruitment Full time
Job Summary:
Michelle Taylor Recruitment is seeking a highly motivated and results-driven Retail Business Leader to join our team. As a key member of our organization, you will be responsible for driving business growth, developing strategic plans, and delivering exceptional customer experiences.

About the Job:

Drive business growth and deliver exceptional customer experiences through effective leadership, sales planning, and customer service initiatives.

Develop and execute strategies to grow customer base and revenue, including sales planning, marketing, and customer service activities.

Lead a team of Sales Consultants to achieve sales targets, provide coaching and guidance, and foster a culture of excellence and customer satisfaction.

Manage branch operations, ensuring efficient day-to-day management, compliance with company policies and procedures, and alignment with business objectives.


Responsibilities:
  • Develop and execute strategies to grow customer base and revenue through effective leadership, sales planning, and customer service initiatives.
  • Lead a team of Sales Consultants to achieve sales targets, provide coaching and guidance, and foster a culture of excellence and customer satisfaction.
  • Manage branch operations, ensuring efficient day-to-day management, compliance with company policies and procedures, and alignment with business objectives.
  • Represent the branch in industry forums, events, and community platforms to establish awareness and gain business opportunities.

Requirements:

We are seeking an experienced retail leader with a strong background in sales and customer service, as well as excellent leadership and communication skills. A tertiary qualification in a relevant field is essential, along with a Class of Business accreditation and compliance with continuous professional development (CPD) requirements.

The ideal candidate will have a proven track record of achieving sales targets, leading high-performing teams, and developing strategic plans to drive business growth.