Dutch Sales Support Specialist
2 weeks ago
About SA Commercial (Pty) Ltd
">SA Commercial (Pty) Ltd is a dynamic company looking for a Dutch Sales Support Specialist to join our team. As a Dutch native speaker, you will play a crucial role in building and maintaining relationships with existing customers and prospects in the B2C environment.
Job Overview
">We are seeking a highly motivated and results-driven individual to fill this role. The ideal candidate will have excellent communication and interpersonal skills, as well as strong negotiation and persuasion abilities.
Key Responsibilities
">- Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client.
- Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
- Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction.
- Accurately document customer interactions and sales activities in the CRM system.
- Stay up to date on product knowledge, market trends, and sales techniques.
- Collaborate with the sales team and management to achieve team goals and objectives.
- Handle customer inquiries, resolve issues, and provide exceptional service.
- Communicate with customers to understand their requirements and needs.
- Offer solutions based on clients' needs and capabilities.
- Keep an updated customer database.
- Adhere to common KPIs for your work.
- Update client records
Requirements
">- Fluent in Dutch language (spoken & written at C1/C2 level), Native highly preferred.
- Familiarity with Desktop Computing: Windows PC's, Outlook Email, Web Browsers, and the Internet.
- Previous sales experience is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Results-driven and target-oriented mindset.
- Self-motivated, energetic, and confident.
- Ability to work in a fast-paced and dynamic environment.
- Ability to approach problems logically.
- Patient and friendly personality.
- Team player.
- Good time-management skills.
- Great interpersonal, communication and presentation skills.
Benefits
">Competitive salary and incentives: R 450,000 - R 550,000 per annum
Comprehensive health, dental, and vision insurance
Hybrid work arrangement
Parking facilities available
Professional development opportunities and tuition reimbursement
Collaborative and inclusive work environment
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