Account Support Specialist

1 month ago


Cape Town, Western Cape, South Africa Initiate International Full time

Account Support Specialist - Dutch Language Expert

Initiate International is seeking a highly motivated and organized Account Support Specialist to join our team in Cape Town, South Africa. As a Dutch Language Expert, you will be responsible for providing exceptional customer service to our clients in the tourism industry.

Key Responsibilities:

  • Resolve booking issues promptly and efficiently
  • Provide clear instructions and guidance to clients
  • Actively participate in finding the perfect bookings for our clients
  • Ensure smooth vacation experiences by offering effective solutions, including refunds if necessary
  • Drive lead generation efforts to maintain a robust pipeline of qualified prospects

Requirements:

  • Fluent in Dutch with a good command of English
  • Permanent residence permit or South African ID holders preferred
  • A genuine passion for travel and exploration
  • Motivated and dedicated to delivering exceptional service
  • Outstanding communication and interpersonal skills

Initiate International is a dynamic and multicultural company that offers a unique opportunity to make a real impact on travelers' journeys.



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