Account Support Specialist
1 month ago
Account Support Specialist - Dutch Language Expert
Initiate International is seeking a highly motivated and organized Account Support Specialist to join our team in Cape Town, South Africa. As a Dutch Language Expert, you will be responsible for providing exceptional customer service to our clients in the tourism industry.
Key Responsibilities:
- Resolve booking issues promptly and efficiently
- Provide clear instructions and guidance to clients
- Actively participate in finding the perfect bookings for our clients
- Ensure smooth vacation experiences by offering effective solutions, including refunds if necessary
- Drive lead generation efforts to maintain a robust pipeline of qualified prospects
Requirements:
- Fluent in Dutch with a good command of English
- Permanent residence permit or South African ID holders preferred
- A genuine passion for travel and exploration
- Motivated and dedicated to delivering exceptional service
- Outstanding communication and interpersonal skills
Initiate International is a dynamic and multicultural company that offers a unique opportunity to make a real impact on travelers' journeys.
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