Ecommerce Operations Assistant Role

7 days ago


Johannesburg, Gauteng, South Africa Genpact Full time

About Genpact

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future.

We're passionate about helping our clients achieve their goals through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

The Role

We're currently looking for an Ecommerce Assistant Manager to join our team in Johannesburg, where you'll play a key role in supporting our business operations and ensuring all Ecommerce Finance deliverables are met.

Responsibilities will include cross-training across all Ecommerce Finance Processes, processing, reconciling, analyzing, and problem-solving, particularly in the Customer Refunds area, as well as enhancing, automating, streamlining, and mapping processes.

Additional duties will include performing Quality checks in the process as agreed, driving Standardization and Global Best Practices within the organization, and ensuring SOPs are up to date.

The ideal candidate will have a strong background in finance and operations, with experience working with SAP and Excel.

What We Offer

We offer attractive salary and benefits, including Medical Aid, Retirement, and risk benefits, as well as work in a multicultural environment, various trainings (technical & soft skills), and development opportunities in a growing multinational company.



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