Insurance Business Development Specialist

2 weeks ago


Johannesburg CBD, South Africa Rand Mutual Admin Services Full time
Job Summary: We are seeking an Insurance Business Development Specialist to join our team at Rand Mutual Admin Services.

About the Role: As a key member of our sales team, you will be responsible for growing our Top 50 business lives by providing exceptional customer service and promoting our value proposition to targeted employers. You will manage and resolve client services queries, visit clients to assist with the submission of Return on Earnings, and improve customer experience by addressing pain points and contributing to high levels of satisfaction and loyalty.

Main Responsibilities:
  • Growing the Top 50 business lives through effective customer engagement and value proposition promotion.
  • Managing and resolving client services queries.
  • Visiting clients to assist with the submission of Return on Earnings.
  • Improving customer experience by addressing pain points and contributing to high levels of satisfaction and loyalty.


Requirements:
  • NQF Level 6: Diploma in Insurance or a related field.
  • Long-Term Insurance or Medical Insurance experience.
  • 3-5 years experience in insurance sales, service, claims environment.
  • Experience in selling and growing business, sales and generation of leads.
  • Experience in managing customer relationships.
  • Experience in handling customer complaints.
  • Experience administering customer and service satisfaction surveys.
  • Sound knowledge of COID and Life Insurance Products.
  • Knowledge of insurance value chain.
  • Knowledge of industry regulations, e.g. POPI, COIDA, TCF, etc.
  • Good understanding of the customer experience value chain.


What We Offer:
  • A competitive salary package (R550,000 - R700,000 per annum).
  • Flexible work arrangements (combination of remote and in-office work).
  • Opportunities for personal and professional development in a stable company.
  • A dedicated team that values teamwork and collaboration.


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