Current jobs related to Technical Customer Support Specialist - George, Western Cape - Emporium Human Capital

  • Technical Customer Support Specialist

    2 weeks ago

    George, Western Cape, South Africa Emporium Human Capital Full time

    **About Emporium Human Capital:**We are a leading provider of human capital solutions, dedicated to helping our clients achieve their goals through strategic talent acquisition and management.Salary: R 15,000 - R 18,000 per month (plus standby pay)**Job Summary:**Emporium Human Capital is seeking a highly skilled Technical Customer Support Specialist to join...

  • Technical Customer Support Specialist

    3 weeks ago

    George, Western Cape, South Africa Emporium Human Capital Full time

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join Emporium Human Capital. The ideal candidate will be responsible for providing technical and non-technical assistance to clients, conducting training and onboarding sessions, and resolving issues at the back end of our systems using SQL.About the RoleThis is a full-time position,...

  • Customer Success Representative with IT Background

    3 weeks ago

    George, Western Cape, South Africa Emporium Human Capital Full time

    Emporium Human Capital is a leading provider of human capital solutions. We are seeking a highly skilled Technical Customer Support Specialist to join our team. The ideal candidate will be responsible for providing technical and non-technical assistance to our clients, conducting training and onboarding sessions, and resolving issues at the back end of our...

  • Administrative Support Specialist

    3 weeks ago

    George, Western Cape, South Africa The Talent Room Full time

    The Talent Room in George is seeking a highly skilled and experienced Administrative Support Specialist to join their team. As an integral part of our operations, you will play a vital role in ensuring the smooth functioning of our business processes. The ideal candidate will possess excellent organizational skills, attention to detail, and strong...

  • Administrative Support Specialist

    3 weeks ago

    George, Western Cape, South Africa R.A.W. GROUP Full time

    Job Summary:We are seeking an experienced Administrative Support Specialist to join our team at R.A.W. GROUP.About the Role:This is a full-time position that requires the right individual to provide administrative support to our HR functions and duties.Main Responsibilities:Assisting with day-to-day operations of the HR department.Processing documentation...

  • Help Desk Professional with SQL Expertise

    3 weeks ago

    George, Western Cape, South Africa Emporium Human Capital Full time

    Emporium Human Capital is seeking a motivated and detail-oriented Technical Customer Support Specialist to provide exceptional customer service and technical support to our clients. This role requires excellent problem-solving skills, strong technical background, and the ability to communicate effectively with both technical and non-technical users.Key...

  • Administrative Support Specialist

    3 weeks ago

    George, Western Cape, South Africa HR Supreme Full time

    About HR SupremeHR Supreme is seeking an experienced Restaurant Admin Manager to join our team. As the ideal candidate, you will oversee administrative functions, manage day-to-day activities, and provide support to our operations team.We offer a competitive salary of approximately $65,000 per year, commensurate with experience and qualifications.Key...

  • Food Product Development Specialist

    3 weeks ago

    George, Western Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    About the RoleStaff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC is seeking a highly skilled Food Product Development Specialist to join their team in the FMCG industry.The estimated salary for this role is $80,000 - $100,000 per annum, depending on experience.Key Responsibilities:Coordinate and manage new product trials and launches at George...

  • Refrigeration Maintenance Specialist

    3 weeks ago

    George, Western Cape, South Africa The Legends Agency Full time

    The Legends Agency is seeking a skilled Refrigeration Maintenance Specialist to join our team in George, WC.As a key member of our operations team, you will be responsible for ensuring the smooth operation of our refrigeration equipment. This role requires strong technical knowledge and attention to detail, as well as excellent communication skills.We are...

  • Operations and Administrative Specialist

    3 weeks ago

    George, Western Cape, South Africa Arvo Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations and Administrative Specialist to join our team at Arvo in George. As a key member of our logistics team, you will play a vital role in ensuring the smooth delivery of products to our clients.In this dynamic role, you will be responsible for coordinating daily deliveries, managing...

  • Operations and Administrative Specialist

    2 months ago

    George, Western Cape, South Africa Arvo Full time

    About ArvoArvo is a leading innovative soft fruit farm with a farm in George. The company seeks a skilled Operations and Administrative Specialist to be based in their George office.Job SummaryThe Logistics Coordinator will oversee daily planning, coordination, and monitoring of all deliveries—both local and export. This role involves managing customer...

  • Freight Management Specialist

    4 weeks ago

    George, Western Cape, South Africa Insight Recruitment Full time

    The Freight Management Specialist will play a vital role in ensuring the smooth coordination of daily deliveries within the George and surrounding areas. This position requires exceptional organizational skills, as well as the ability to work effectively under pressure and meet tight deadlines.Key responsibilities include coordinating daily deliveries,...

  • Conveyance Specialist

    4 weeks ago

    George, Western Cape, South Africa Dante Personnel Full time

    About This OpportunityWe are seeking a highly skilled Conveyance Specialist to join our team at Dante Personnel Pretoria Faerie Glen. As a Conveyance Specialist, you will be responsible for handling all operational duties of our remote branch.Key ResponsibilitiesHandling conveyancing tasks with precision and attention to detail.Providing excellent customer...

  • Production Support Specialist

    3 weeks ago

    George, Western Cape, South Africa The Personal Link Full time

    **Job Description**We are seeking a highly skilled Maintenance Assistant to join our team at The Personal Link. As a key member of our maintenance team, you will play a critical role in ensuring the smooth operation of our machinery and equipment.The ideal candidate will have a strong background in basic welding and electrical maintenance, with a focus on...

  • Industrial Printer Specialist

    2 weeks ago

    George, Western Cape, South Africa Sydsen Full time

    We are seeking an Industrial Printer Specialist to work with our team at Sydsen in George. As an Industrial Printer Specialist, you will be responsible for operating and maintaining various printing machines including the UV Flatbed Machine Fujifilm, Summa Cutter, Roland Machine, and SC5000 Digital Cutter.The ideal candidate must have experience working on...

  • Truck Driver Operations Specialist

    2 days ago

    George, Western Cape, South Africa South Cape Recruitment Full time

    About the RoleWe are seeking an experienced Truck Driver Operations Specialist to join our team at South Cape Recruitment. This role is ideal for someone who enjoys driving and has a strong passion for delivering exceptional customer service.

  • Retail Sales Specialist

    3 weeks ago

    George, Western Cape, South Africa CDI HR Consulting Full time

    Job Title: Retail Sales SpecialistAbout the Role:We are seeking a skilled Retail Sales Specialist to join our team at CDI HR Consulting. In this role, you will be responsible for increasing the positive representation of our client's products in retail stores.Duties and Responsibilities:Visit outlets carrying our products to set up marketing displays and...

  • Financial Compliance Specialist

    3 weeks ago

    George, Western Cape, South Africa Gap Consulting Full time

    Company Overview:  Gap Consulting is a reputable organization seeking a skilled Financial Compliance Specialist to join our team. Our company values expertise and professionalism in financial management, and we believe this role will be an excellent fit for the right candidate.Salary:R 12,000 - R 18,000 per month (negotiable based on experience)Job...

  • Refrigeration Warehouse Specialist

    1 month ago

    George, Western Cape, South Africa The Legends Agency Full time

    Job Title: Refrigeration Warehouse SpecialistThe Legends Agency is seeking a skilled Refrigeration Warehouse Specialist to join our team in George, WC. This role involves maintaining all refrigeration equipment and attending to call outs within Service Level Agreement (SLA) timeframes.Salary: R 14,200 per month About the RoleThis is a crucial position that...

  • Financial Planning Specialist

    3 weeks ago

    George, Western Cape, South Africa Skills Connector Full time

    **Job Title:** Financial Planning Specialist**About Us:Skill Connector is a cutting-edge technology company that specializes in professional networking and recruitment.We are seeking a talented Financial Planning Specialist to join our finance team. This is an excellent opportunity for a motivated individual to develop their skills and contribute to the...

Technical Customer Support Specialist

2 months ago

George, Western Cape, South Africa Emporium Human Capital Full time
Job Title: Technical Customer Support Specialist

Job Summary:
We are seeking a highly skilled and motivated Technical Customer Support Specialist to provide technical and non-technical assistance to our clients. The ideal candidate will be responsible for conducting training and onboarding sessions, resolving issues at the back end of our systems using SQL, and providing excellent customer service.

Key Responsibilities:
  • Provide 2nd level support by resolving queries or guiding clients on steps to resolve 1st level queries.
  • Escalate advanced queries to 4th level support.
  • Keep track of time spent on each query, whether resolved or escalated.
  • Conduct training sessions for new users on our software and systems.
  • Assist in the onboarding process for new clients, ensuring a smooth transition and setup.
  • Write and execute SQL queries to retrieve and analyze data.
  • Identify and resolve issues within the back-end database systems.
  • Collaborate with development teams to address and resolve software bugs and performance issues.

Requirements:
  • Tertiary Qualification in Information Technology, or equivalent work experience.
  • Proven experience in a technical support role.
  • Proficiency in SQL and experience with database management.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Ability to explain technical concepts to non-technical users.
  • Experience with customer service and support tools.
  • Ability to work independently and as part of a team.

Preferred Qualifications:
  • Experience with specific software or systems relevant to our products.
  • Certifications in relevant technologies are advantageous.