Current jobs related to Senior Business Operations Lead - Cape Town, Western Cape - ENGINEERINGUK

  • Lead Generation Strategy and Operations Expert

    2 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Generation Strategy and Operations Expert Wanted!We are seeking a highly skilled Senior Performance Marketing Strategist to join our team at the Lead Generation Group in Cape Town, South Africa.In this role, you will be responsible for driving revenue growth and improving operational efficiency by developing and executing strategies to expand campaign...

  • Client Support Operations Lead

    4 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Job DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...

  • Senior Call Centre Manager

    3 hours ago

    Cape Town, Western Cape, South Africa Santam Business Full time

    Job Title: Senior Call Centre ManagerCompany OverviewSantam Business is a leading insurance company seeking an experienced Senior Call Centre Manager to oversee the day-to-day operations of our contact centre.Job DescriptionThis leadership role involves managing a high-performing call centre team, ensuring exceptional customer service delivery, and analysing...

  • Revenue Growth Manager Lead

    2 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Unlock Your Potential as a Senior Performance Marketing StrategistJoin us at the Lead Generation Group in Cape Town, South Africa, as we seek a highly skilled Digital Marketing Growth Leader to spearhead our revenue-generating processes.This role is all about driving revenue growth and improving operational efficiency by developing and executing strategies...

  • Support Operations Executive

    3 hours ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    **Job Description:**The Support Operations Executive will play a critical role in leading our customer support team and driving business growth. As the Support Operations Executive, you will be responsible for developing and implementing strategic plans, improving team performance, and ensuring exceptional customer experiences.Main Responsibilities:Develop...

  • Escalations Manager Lead

    5 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    The Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...

  • Complaint Management Lead

    2 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Key ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...

  • Lead Generation Manager

    2 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

  • Senior Business Leader

    4 days ago

    Cape Town, Western Cape, South Africa The Recruitment Council Full time

    We are looking for a Senior Business Leader to join our team at The Recruitment Council.Job DescriptionThe successful candidate will be responsible for leading the strategic direction and overall operations of a prestigious international business.Key Responsibilities:Develop and communicate the company's vision and strategy.Lead business planning, budgeting,...

  • Senior Performance Marketing Strategist

    2 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Generation Group: A Hub for Revenue GrowthWe are seeking a highly skilled Revenue Growth Manager Lead to spearhead our revenue-generating processes from Cape Town, South Africa.This role will drive revenue growth and improve operational efficiency by developing and executing strategies to expand campaign reach and performance.About the Role:Key...

  • Operations Director

    3 hours ago

    Cape Town, Western Cape, South Africa Santam Business Full time

    Job Title: Operations Director - Customer ServiceJob SummaryWe are seeking an experienced Operations Director - Customer Service to join our team at Santam Business. The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring exceptional customer service delivery, and driving business growth through...

  • Support Team Manager

    4 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Generation GroupWe are a leading provider of innovative solutions to help businesses grow. Our team is passionate about delivering exceptional customer experiences and driving results-driven solutions.Job DescriptionAs the Client Support Operations Lead, you will play a key role in shaping our customer support strategy and driving team performance. Your...

  • Healthcare Business Operations Executive

    4 days ago

    Cape Town, Western Cape, South Africa Self-employed Full time

    Our medical practice is based in the stunning City of Cape Town, Western Cape, South AfricaHealthcare Business Operations ExecutiveWe are seeking a highly skilled Healthcare Business Operations Executive to join our team. The successful candidate will have prior experience in healthcare operations and be able to drive business growth and profitability.About...

  • Backend Developer Lead

    4 days ago

    Cape Town, Western Cape, South Africa Games Global Operations Limited Full time

    OverviewWe are looking for a talented Backend Developer to join our Forge Team at Games Global Operations Limited. As a Senior Backend Developer, you will be instrumental in designing, developing, and implementing complex applications using C# and .NET framework.The role involves working on various projects related to our Forge platform such as feature...

  • Senior Product Lead

    1 week ago

    Cape Town, Western Cape, South Africa TravelLab Full time

    Job SummaryAs a Senior Product Manager at TravelLab, you will be responsible for driving product innovation, strategy, and execution. This role involves developing high-impact product roadmaps, optimising business processes, and collaborating across teams to deliver scalable and customer-centric solutions.Main ResponsibilitiesProduct DevelopmentDevelop and...

  • Senior IT Project Lead

    1 week ago

    Cape Town, Western Cape, South Africa QE Services IT Recruitment Full time

    Job DescriptionWe are seeking a highly skilled Senior IT Project Lead to join our team at QE Services IT Recruitment. As a key member of our team, you will be responsible for overseeing the development and execution of complex IT projects.About the RoleThis is an exciting opportunity to work with a leading organization in the financial services industry. You...

  • Operational Excellence Lead

    4 days ago

    Cape Town, Western Cape, South Africa SWATX Full time

    Job SummarySWATX seeks an experienced Operational Excellence Lead to join our team. As a key member of our organization, the Operational Excellence Lead will play a critical role in overseeing project execution, driving improvements in operational efficiency, and ensuring compliance with company policies and methodologies.Key Responsibilities:Oversee project...

  • Senior Software Engineer Position

    4 days ago

    Cape Town, Western Cape, South Africa Games Global Operations Limited Full time

    Job DescriptionAs a Senior Backend Developer at Games Global Operations Limited, your primary responsibility will be to design, develop, and maintain efficient, reusable, and reliable code using C# and .Net. You will work closely with both technical and non-technical team members to deliver high-quality software solutions that meet our business needs.You...

  • Customer Support Team Lead

    3 hours ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    **Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

  • Senior Business Analyst

    4 weeks ago

    Cape Town, Western Cape, South Africa Goldman Tech Resourcing Full time

    One of our leading clients in the IT sector is looking for a Senior Business Analyst to join their team and have their skills be put to good use. We require a candidate with: · Worked in a performance improvement environment for a minimum of 5 years with 2 years of experience as a Senior or Lead Business Analyst · Written product reference documents or use...

Senior Business Operations Lead

1 week ago

Cape Town, Western Cape, South Africa ENGINEERINGUK Full time

We are seeking a Senior Business Operations Lead to join our team at ENGINEERINGUK. In this role, you will be responsible for managing the business KPIs and interpreting data in an ambiguous environment to inform business leaders towards program success.

Responsibilities
  • Create daily and weekly standard work requirements for on-site employees, as well as document lessons learned that will improve future sites' cost and performance.
  • Function as the physical site leader for a Skills Center location in Cape Town.

Requirements

  • 5+ years of experience in influencing senior leadership through data-driven insights.
  • Experience working across functional teams and senior stakeholders.