Customer Service and Support Specialist

3 days ago


Somerset West, Western Cape, South Africa Status Staffing Full time

**Job Description**

We are seeking a highly skilled Customer Service and Support Specialist to join our team at Status Staffing. The successful candidate will be responsible for providing exceptional customer service, resolving technical issues, and collaborating with cross-functional teams to drive business success.

**Key Responsibilities:**

  • Provide timely and effective customer support, including resolving technical issues and answering queries
  • Collaborate with internal teams to resolve issues and improve operational efficiency
  • Develop and maintain accurate records and reports, including recall records and performance metrics
  • Communicate effectively with customers, colleagues, and management to ensure seamless customer experiences

**Requirements:**

  • Minimum 5 years of experience in a customer-service environment
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work under pressure, meet deadlines, and maintain a positive attitude
  • Basic IT skills, including Microsoft Office and email software


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