Ocean Export Customer Service Operations Coordinator

2 weeks ago


Johannesburg, Gauteng, South Africa Tiger Recruitment Full time
Job Role: Ocean Export Customer Service Controller

This is a specialist role focused on the client-facing aspects of ocean export operations. You will be responsible for managing customer relationships, handling client communication, and ensuring the smooth execution of shipments.



A key aspect of this role is handling the client's forwarding aspect of the shipment. This involves working closely with clients to understand their needs and ensure their expectations are met.



Given the nature of the role, a strong understanding of ocean export procedures and regulations is essential. Additionally, the ability to communicate complex information clearly and effectively is crucial.



Minimum 5 years of experience in ocean exports, with a focus on client-facing roles, is preferred for this position.



A background in Matric and Groupage experience is highly valued.



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