Customer Support Team Lead

Key ResponsibilitiesThe Customer Support Team Leader will be responsible for leading a team of support specialists to ensure timely and effective resolution of customer inquiries and issues.RequirementsA minimum of 5 years of experience in a similar role, with a strong understanding of technical products and services.Excellent communication and interpersonal...

Job Overview:To support the Customer Experience Centre with the vital role of delivering exceptional customer service, including handling inbound and outbound calls, logging cases on the CCA, performing follow-ups, and maintaining excellent communication with relevant parties. Key qualifications include a Grade 12 certificate, clear Criminal and ITC Records,...

Job Title: Customer Care AdministratorAbout the Role:We are seeking a highly skilled and motivated Customer Care Administrator to join our team at Customer Loyalty Consultants. As a Customer Care Administrator, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and ensuring that requests...

Job Title: Technical Team LeadAbout the Role:Capital Recruit is seeking an experienced Technical Team Lead to oversee the day-to-day operations of the ISP technical support team. The successful candidate will be responsible for ensuring exceptional customer service and optimizing support processes and procedures.Key Responsibilities:Lead and mentor a team of...

Job OverviewTo support the Customer Experience Centre in delivering exceptional customer service, we are seeking a skilled Customer Care Administrator. The successful candidate will be responsible for handling inbound and outbound calls, logging cases, and maintaining effective communication with all relevant parties.Key ResponsibilitiesAssist the Customer...

Customer Care Administrator Job DescriptionCompany Overview:CLC is a dynamic and forward-thinking company based in Centurion, Gauteng, operating in the Short-Term Insurance Industry. Our commitment to innovation and professionalism drives our success.We are currently hiring a Customer Care Administrator to join our Customer Experience Centre (CEC) team.Job...

Job Overview:To play a vital role in the Customer Experience Centre, you will be responsible for performing customer service-related duties, including handling inbound and outbound calls, logging cases on the CCA, performing follow-ups, and maintaining excellent communication with all relevant parties. Your goal will be to ensure that requests for assistance...

H2R Africa, a dynamic and innovative software development company, is seeking a Senior Quality Assurance Engineer and Technical Support Team Lead to join our team. This is a 6-month contract position, and the ideal candidate will have a strong background in software testing, excellent problem-solving skills, and the ability to lead and mentor a team.About...

Job Title: Retail Operations Team LeadWNS Global Services is seeking a highly skilled Retail Operations Team Lead to join our team. As a key member of our operations team, you will be responsible for managing the performance of our Retail Operations and Support Team, ensuring the delivery of outstanding customer experiences.Main Responsibilities:Manage the...

As a Retail Operations Team Lead at WNS Global Services, you will be responsible for managing the retail operations and support team to deliver outstanding customer online experiences aligning with Customer First principles and a modern luxury approach.Main Purpose: Manage the Retail Operations and Support Team to ensure the delivery of outstanding customer...

Job Title: QA Tester and Support Technician Team LeadWe are seeking a highly skilled and experienced QA Tester and Support Technician Team Lead to join our dynamic and growing software development company. This is a 6-month contract vacancy.This is a dual-role position that combines Quality Assurance testing and technical support leadership to ensure the...

Job DescriptionRole PurposeThe Sales Team Lead will be responsible for leading and directing the telesales team to achieve high sales performance and excellent customer service. The role involves managing team members, coaching, and developing their skills to ensure they meet their targets and deliver exceptional results.ResponsibilitiesDevelop and implement...

Job Title: Retail Operations Team LeadWNS Global Services is seeking a highly skilled Retail Operations Team Lead to join our team. As a key member of our operations team, you will be responsible for managing the performance of our retail operations team to ensure delivery of outstanding customer experiences.Main Responsibilities:Manage the performance of...

Job Title: Retail Operations Team LeaderWNS Global Services is seeking a highly skilled and experienced Retail Operations Team Leader to join our team. As a key member of our operations team, you will be responsible for managing the performance of our retail operations and support team to deliver outstanding customer experiences.Main Responsibilities:Manage...

Sydsen Uthintane (Pty) Ltd seeks a highly skilled Customer Relationship Lead Conversion Specialist to join our team. As a key member of our sales department, you will play a vital role in converting leads into sales and driving business growth.About the RoleThe successful candidate will be responsible for:Establishing strong relationships with potential...

Job Title: Business Intelligence Team LeadAt Deka Minas (Pty) Ltd, we are seeking a highly skilled Business Intelligence Team Lead to join our team. As a key member of our organization, you will be responsible for leading our Business Intelligence team and ensuring the successful delivery of business-critical projects.Key Responsibilities:Lead and manage a...

**Job Title:** Customer and Systems Support SpecialistWe are seeking a highly skilled Customer and Systems Support Specialist to join our team at Level-Up. This role will involve providing exceptional customer support and technical assistance to our clients.Key Responsibilities:Provide timely and effective support to clients via phone, email, and online...

Job Title: Business Intelligence Team LeadAt Deka Minas (Pty) Ltd, we are seeking a highly skilled Business Intelligence Team Lead to join our team. As a key member of our organization, you will be responsible for leading our Informatics team and ensuring the delivery of high-quality business intelligence solutions.Key Responsibilities:Lead the Informatics...

We are seeking a skilled German speaking Customer Support Specialist to join our team at Talent Evolution Ltd. As a key member of our Control Tower department, you will be responsible for handling customer enquiries and providing technical support to our European clients.Key Responsibilities:Handle customer enquiries via phone, Teams, email, and online...

Job Title: Business Intelligence Team LeadAt Deka Minas (Pty) Ltd, we are seeking a highly skilled Business Intelligence Team Lead to join our team. As a key member of our organization, you will be responsible for leading our Business Intelligence team and ensuring the delivery of high-quality business intelligence solutions.Key Responsibilities:Lead the...