Retail Operations Team Lead
3 weeks ago
As a Retail Operations Team Lead at WNS Global Services, you will be responsible for managing the retail operations and support team to deliver outstanding customer online experiences aligning with Customer First principles and a modern luxury approach.
- Main Purpose: Manage the Retail Operations and Support Team to ensure the delivery of outstanding customer experiences.
- Key Responsibilities:
- Manage the performance of the team to ensure the delivery of outstanding customer experiences.
- Motivate and support a high-performance team.
- Facilitate seamless and efficient interactions with related teams and all stakeholders.
- Communicate with the team to share information.
- Monitor and manage the performance of the team and individual members related to KPIs and achievement of objectives.
- Manage non-compliance, under-performance, and corrective actions.
- Manage the inductions of new team members.
- Coach individuals to develop their knowledge of products, technologies, systems, and processes.
- Manage succession into key roles to develop talented individuals.
- Monitor and action survey results in support of improved team performance and customer service excellence.
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Retail Operations Team Lead
1 month ago
Centurion, Gauteng, South Africa WNS Global Services Full timeJob Title: Retail Operations Team LeaderWNS Global Services is seeking a highly skilled and experienced Retail Operations Team Leader to join our team. As a key member of our operations team, you will be responsible for managing the performance of our retail operations and support team to deliver outstanding customer experiences.Main Responsibilities:Manage...
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Team Leader
5 days ago
Centurion, Gauteng, South Africa WNS Global Services Full timeJob SummaryWe are seeking an experienced Team Leader to join our Retail Operations team at WNS Global Services. As a key member of the team, you will be responsible for delivering outstanding customer experiences and driving operational excellence in our retail operations.About the RoleThe successful candidate will have a strong background in managing...
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Retail Operations Specialist
3 weeks ago
Centurion, Gauteng, South Africa WNS Global Services Full timeJob Title: Retail Operations SpecialistJob Summary:We are seeking a highly skilled Retail Operations Specialist to join our team. As a key member of our customer-facing support team, you will be responsible for providing exceptional customer experiences, aligning with our Customer First principles, and facilitating successful sales deals in a seamless,...
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Retail Operations Support Specialist
1 month ago
Centurion, Gauteng, South Africa WNS Global Services Full timeJob Title: Retail Operations SupportJob Summary:We are seeking a highly skilled and motivated Retail Operations Support professional to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, facilitating delivery of outstanding customer experiences, and driving operational excellence.Key...
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Retail Operations Support Professional
1 day ago
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Technical Team Lead
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Retail Operations Support Specialist
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Retail Sales Representative Opportunity
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Lead Associate – Operations
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Chief Retail Portfolio Manager
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Pharmacist - Retail Specialist
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Retail Sales Representative
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Technical Operations Lead
2 weeks ago
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