Guest Experience Coordinator

Key ResponsibilitiesIn the absence of the Front Office Manager, take charge of the operations of the Front Office Department.Act as the bridge between the front and back offices, ensuring seamless communication and coordination.Greet and register guests, providing exceptional customer service and fostering loyalty through friendly manner.Develop high-quality...

Job Responsibilities">">Deliver exceptional customer service to guests, responding promptly to their needs and resolving any issues that may arise.">Ensure seamless guest experiences by managing check-ins, check-outs, and payments accurately, while maintaining positive relationships with guests.">Communicate effectively with hotel departments to ensure guest...

About UsTotalstay is creating a better way for travellers to stay. We combine the best-practice of top hotels with the flexibility and freedom of DIY travel. Our goal is to provide an exceptional guest experience, from start to finish.The RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Houseman. As a key member of our...

Our Ideal CandidateWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team. The ideal candidate will possess:Excellent communication and interpersonal skills, enabling effective interactions with guests and colleagues.A strong ability to multitask, prioritize tasks, and maintain accuracy in high-pressure...

Company CultureWe believe in creating an environment where our people can grow and thrive, where they feel valued and supported.Our culture is built on mutual respect, collaboration, excellent service and a passion for food and wine.We take pride in being part of a global community that shares a single focus and is inspired to offer great service.Key...

Role ResponsibilitiesThe Guest Experience and Facilities Manager is responsible for ensuring that all aspects of the guest experience meet the highest standards.This includes managing front-of-house admin, coordinating with staff, and communicating guest needs and special requests.

About the RoleThe Guest Services Coordinator is a vital part of our front office team, responsible for providing exceptional service to our guests throughout their stay. If you have a passion for delivering outstanding customer experiences, we encourage you to apply.Key AccountabilitiesGuest Registration: Ensure that all guest registration information is...

Job OverviewA dynamic individual is sought to assume the role of Main Market Sales Representative at Performer Recruitment and Consulting. The successful candidate will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of professionalism in all interactions.Key...

Bright Placements is a premier recruitment agency specializing in placements within the tourism industry. We are currently seeking a qualified individual to fill the position of Reservations Manager. As a key member of our team, you will be responsible for leading the front desk and reservation teams, ensuring seamless booking processes, and maintaining high...

Job Description:The ideal candidate will possess excellent communication and interpersonal skills, ensuring seamless interactions with guests. The Guest Relations Officer will be the face of our establishment, providing exceptional service and fostering a positive experience for all visitors.

Job Summary:This Front Office Supervisor position requires a highly organized and results-driven individual to oversee the front office department. The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong understanding of hospitality principles.Main Responsibilities:Manage front office staff and ensure they...

Key ResponsibilitiesDrive rooms, catering and conference business.Provide team members and guests with consistent and timely responses.Develop individual accounts plan using information provided by sources such as but not limited to, Worldwide Sales Offices, Front Office, regular guests, media, industry contacts and market intelligence.Work to targets for...

ResponsibilitiesThe successful candidate will be responsible for:Greeting and checking in guests, handling room assignments, and resolving any issues that may arise during their stayProcessing payments, handling cash transactions, and maintaining accurate recordsProviding information about hotel amenities, services, and local attractionsResponding to guest...

At Coco Spa, we pride ourselves on offering a unique and luxurious experience that exceeds our guests' expectations. As a key member of our team, you will play a vital role in delivering this experience through your expertise and passion for spa therapy.Our commitment to excellence extends beyond our treatments, with a focus on creating an atmosphere of...

About UsAt Sage Hospitality Group, we are passionate about delivering exceptional experiences for our guests and employees alike. Our hotel, Hotel Zelos, is part of this commitment, offering a unique blend of modern comfort and warm hospitality.We are seeking a skilled Housekeeping Associate to join our team, who will play a vital role in ensuring that our...

Duties: Responsible for front desk complete administrative functions related to all guest touch points, including guest interaction, hosting duties and admin tasks.Ensures reservations functions are performed accurately and according to standard operating standards.Meet and greet guests, perform the guest arrival experience including amenities, welcome and...

Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Hotel Zelos or Hotel Zetta. As a key member of our front office team, you will be responsible for providing exceptional guest service, responding to inquiries, and ensuring a smooth check-in and check-out experience for our guests.This role requires strong...

RequirementsTo be successful as a Hotel Reservation Coordinator, you will need:A Grade 12 or equivalent qualificationA tertiary qualification in hospitality or a related field (advantageous)Proven experience as a Reservationist, Hotel Receptionist, or in a similar customer service roleExcellent communication skills, both written and verbalStrong attention to...

About this RoleThis position is responsible for overseeing the maintenance operations of our hotel, ensuring that all facilities and equipment are in good working order.Key Responsibilities:Develop and implement maintenance schedules to prevent breakdowns and reduce downtime.Manage a team of maintenance staff, providing guidance and training as...

The secret to our success at Darden Concepts lies in the high standards we set for ourselves and each other. As a General Manager South Africa, you'll be part of a winning team that prioritizes guest satisfaction, team member wellness, and operational excellence.We take pride in maintaining clean restaurants, ensuring team member safety, and fostering a...