Guest Services Coordinator
2 weeks ago
The Guest Services Coordinator is a vital part of our front office team, responsible for providing exceptional service to our guests throughout their stay. If you have a passion for delivering outstanding customer experiences, we encourage you to apply.
Key Accountabilities- Guest Registration: Ensure that all guest registration information is accurate and up-to-date, including contact details and payment methods.
- Room Maintenance: Coordinate with housekeeping to ensure that rooms are cleaned and prepared for guest arrival.
- Complaint Resolution: Address any guest complaints or concerns in a professional and courteous manner, striving to resolve issues promptly and efficiently.
- Front Office Reporting: Prepare and submit regular reports on front office operations, including statistics on guest arrivals and departures.
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Guest Services Coordinator
1 week ago
Pretoria, Gauteng, South Africa Phoenix Recruitment Full timeKey Responsibilities:As a Guest Services Coordinator, you will play a critical role in ensuring a smooth and enjoyable stay for our guests. Your responsibilities will include:• Greeting and registering guests• Welcoming guests and providing exceptional customer service• Acting as a bridge between the front and back office• Developing high-quality...
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Guest Services Coordinator
2 weeks ago
Pretoria, Gauteng, South Africa Anew Recruitment Full timeAbout the RoleWe are looking for a Guest Services Coordinator who can provide exceptional customer service and efficiently manage front desk operations.Responsibilities include:Welcoming guests and ensuring a smooth check-in process.Managing reservations and handling transactions accurately.
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Service Guest Representative
1 day ago
Pretoria, Gauteng, South Africa Newfort Specialised Unity Full timeThe guest service representative is responsible for providing exceptional service to hotel guests in a friendly and efficient manner. This includes assisting guests with check-in and check-out, answering questions and resolving issues, and ensuring guest satisfaction throughout their stay. The ideal candidate will have excellent communication and customer...
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Guest Experience Coordinator
1 day ago
Pretoria, Gauteng, South Africa beBee Careers Full timeResponsibilities\The Guest Service Representative is responsible for ensuring that our guests have a memorable and enjoyable stay. This includes providing exceptional customer service, handling check-ins and check-outs, responding to guest inquiries, and resolving issues quickly.\To excel in this role, you will need to possess excellent communication and...
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Guest Experience Coordinator
2 weeks ago
Pretoria, Gauteng, South Africa Hinduja Global Solutions Full timeJob Responsibilities">">Deliver exceptional customer service to guests, responding promptly to their needs and resolving any issues that may arise.">Ensure seamless guest experiences by managing check-ins, check-outs, and payments accurately, while maintaining positive relationships with guests.">Communicate effectively with hotel departments to ensure guest...
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Front Office Guest Services Coordinator
2 weeks ago
Pretoria, Gauteng, South Africa Sage Hospitality Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Hotel Zelos or Hotel Zetta. As a key member of our front office team, you will be responsible for providing exceptional guest service, responding to inquiries, and ensuring a smooth check-in and check-out experience for our guests.This role requires strong...
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Guest Experience Coordinator
2 weeks ago
Pretoria, Gauteng, South Africa Total Stay (PTY) Ltd Full timeAbout UsTotalstay is creating a better way for travellers to stay. We combine the best-practice of top hotels with the flexibility and freedom of DIY travel. Our goal is to provide an exceptional guest experience, from start to finish.The RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Houseman. As a key member of our...
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Guest Service Representative
4 weeks ago
Pretoria, Gauteng, South Africa Kana Hotel Group Full timeKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry.We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.From our Team Members to our General Managers and Regional Support team, we seek people...
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Guest Service Representative
4 weeks ago
Pretoria, Gauteng, South Africa Nothing Bundt Cakes Full timeGuest Service Representative - Boiling SpringsGuest Service Representative - Full TimeLocation: Boiling SpringsAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy CreatorsA Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.You'll get to play party planner by helping...
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Welcoming Guest Services Specialist Needed
2 weeks ago
Pretoria, Gauteng, South Africa Waxit Franchise Holdings Pty Ltd Full timeWe are looking for a highly skilled Front Desk Administrator / Receptionist to join our team. The successful candidate will be responsible for:Main DutiesProviding a warm welcome to all guests, setting the tone for an exceptional experience.Offering expert guidance on available treatments and services.Selling retail products and promoting additional services...