Floor Attendant
1 week ago
As a Floor Attendant with MSC Cruises, you will be responsible for providing exceptional guest services and supporting the Cabin Steward team in maintaining the highest standards of cleanliness and organization on board.
Key Tasks:- Ensure a complete orientation of the ship's linen and towel inventory, understanding the materials required to provide excellent service to guest cabin sections.
- Provide full support to the Cabin Steward, transporting clean and dirty linen/terry from guest cabin sections to the laundry and vice versa.
- Offer luggage loading and unloading services for guests, ensuring their belongings are safely stored and easily accessible.
- Assist the Cabin Steward, if required, in maintaining cabin cleanliness and addressing any issues that may arise.
- Occasionally assist the Cabin Steward in guest laundry personal cloth collection and delivery.
- Support the Cabin Steward in maintaining the cleanliness of cabin balconies, if required.
- Ensure that garbage from guests is properly sorted and disposed of in accordance with company procedures.
- Keep corridors in your section clean and clear of housekeeping trolleys, vacuum cleaners, and other equipment when cleaning duties are completed.
- Maintain your equipment and cleaning supplies in good condition.
- Assist with luggage transportation to the assembly point on the night before disembarkation, if required.
To be successful in this role, you will need:
- Fluent oral and written English language skills (working and safety language of the company).
- Ability to speak, read, and write in any major other languages.
- A minimum of 1 year's experience as an Assistant Room Attendant in a high-standard international hotel (4/5 stars).
- High School Graduate.
- Physical fitness, with the ability to occasionally lift and/or move up to 25kgs.
Please note the following requirements:
- Valid passport with at least 6 months' validity before joining.
- STCW95/2010 certification (basic firefighting, personal survival techniques, elementary first aid, personal security and social responsibility, security awareness, passenger ship familiarization) is compulsory before joining the vessel.
- Good Health declaration, released by a recognized doctor, is mandatory before joining the vessel.
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