Customer Service Representative

2 weeks ago


Durban, KwaZulu-Natal, South Africa Express Employment Professionals (Witbank) Full time
Customer Service and Sales Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:
  • Provide excellent customer service and support to clients via phone, email, and in-person.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Meet or exceed sales targets and contribute to the growth of our sales team.
  • Develop and maintain strong relationships with clients and internal stakeholders.
  • Stay up-to-date with product knowledge and provide accurate information to clients.
  • Collaborate with the sales team to identify new business opportunities and develop sales strategies.
Requirements:
  • Grade 12 (Matric) or equivalent qualification.
  • At least 2 years of experience in sales or customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficient in Microsoft Office and other relevant software.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading company in the industry.


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