Customer Service Representative

4 weeks ago


Durban, KwaZulu-Natal, South Africa WNS Global Services Full time
Job Title: Customer Service Representative

At WNS Global Services, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our products and services to meet customer needs.

Key Responsibilities:

  • Provide customer service solutions to meet customer needs
  • Grow client markets to generate revenue and improve customer satisfaction
  • Develop and maintain strong relationships with customers
  • Stay up-to-date with product and service offerings to effectively communicate with customers

Requirements:

  • 6 months sales experience as a call center agent
  • Excellent customer care and communication skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong numeracy and problem-solving skills

Qualifications:

  • Matric or equivalent

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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