Customer Experience Manager

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

Job Overview: We are seeking a highly skilled Strategic Communications Manager to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan, driving engagement and supporting activity for all colleagues.Key Responsibilities:Tailor and deliver a wide range of impactful communication...

Job OverviewA senior team manager at Customer Experience People SA Ltd guides and oversees the development of their team, ensuring they achieve goals that contribute to the growth of the department and wider organization. They create an environment that promotes positive communication, encourages team bonding, and drives a culture of high performance.Key...

About the RoleWe are seeking a skilled Software Engineer to join our team of innovators. As a key member of our engineering team, you will be responsible for building and maintaining scalable applications that meet the needs of our users. Your expertise in software development, combined with your passion for delivering high-quality solutions, will make you a...

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

About the Role:We are seeking an exceptional Internal Operations Communication Manager to join our team at Customer Experience People SA Ltd. This is a unique opportunity to make a significant impact on our internal communication landscape.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including strategic planning...

Job Overview: We are seeking a skilled Operational Communications Specialist to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan to drive engagement and support activity for all colleagues. The ideal candidate will have a strong background in marketing or a related field, with a...

Job OverviewThe role of Internal Operations Communication Manager sits within a newly created team at Customer Experience People SA Ltd, allowing us to significantly improve the way we engage with our internal teams across South Africa and UK Operations.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including...

Job Overview: We are seeking a skilled Learning and Development Facilitator to join our team at Customer Experience People SA Ltd. The ideal candidate will have experience in training and development within the insurance sector.Key Responsibilities:Partner with clients to understand their training needsDesign and deliver training programs to enhance employee...

Job Title: Customer Experience ManagerMerand Corbett & Associates is seeking an experienced Customer Experience Manager to join our team. The successful candidate will be responsible for delivering exceptional customer experiences through effective customer journey mapping, segmentation, and data-driven marketing strategies.**Key Responsibilities:*** Develop...

Job Title: Customer Experience ManagerCME Recruitment is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing CRM strategies to enhance customer acquisition, retention, and lifetime value.Key Responsibilities:Develop and implement CRM strategies to...

Job OverviewThe role sits within a newly created team, enabling us to significantly improve our internal communications with teams across South Africa and UK Operations. It will focus on building and leading a strategic communications plan, driving engagement and supporting activity for all colleagues. The role, based in our Cape Town office, will provide...

Job Description for Customer Relationship SpecialistAbout Us:CME Recruitment is an innovative luxury brand retail company, and we're seeking a talented Customer Relationship Specialist to join our team. Our ideal candidate will play a pivotal role in nurturing and expanding our customer base while ensuring an exceptional customer experience.Key...

At CallForce, we're seeking an exceptional Customer Experience Manager to lead our team of Call Centre Agents in delivering outstanding customer experiences. This role involves mentoring and coaching agents to achieve client goals while maintaining a positive work environment.Key Responsibilities:Lead and manage a team of Call Centre Agents to meet client...

Key Responsibilities:In-store brand activations are crucial for engaging with customers and increasing brand awareness. As a Customer Experience Manager at Service Solutions Staffing, you will be responsible for coordinating in-store brand activations in collaboration with the Brand Marketing, Finance, and Sales teams. This will involve administrative tasks,...

Transform Lives through Exceptional Client ExperiencesAt Whitecollars, we're on a mission to revolutionize the fitness industry by delivering unparalleled client experiences. As a Customer Experience Manager, you'll play a pivotal role in crafting and executing personalized fitness journeys that drive transformative results for our clients.Key...

West Coast Personnel empowers businesses to create impactful, personalized interactions with their customers, significantly boosting conversion rates. We offer a platform for crafting and designing highly personalized landing pages, delivering them through SMS without any mobile data costs for consumers in South Africa.This is an excellent opportunity to...

Job OverviewThe Head of Delivery will play a pivotal role in ensuring the effective operational delivery of our services, meeting both internal and client-led demands. This will be achieved through strong leadership, operational, and management capabilities.Key ResponsibilitiesPeople ManagementManage team performance and achievement of key performance...

Key Responsibilities:Staff ManagementRecruit, train, and supervise call centre staff.Develop performance goals and objectives for the teamConduct regular monthly performance evaluations and provide feedbackOperational OversightOversee day-to-day call centre operations, ensuring efficiency and productivityDevelop and implement call centre policies and...