Hotel F&B Supervisor
4 days ago
The Capital Hotels aims to revolutionize the hospitality industry by offering exceptional guest experiences and fostering a unique staff culture that values respect, appreciation, and success. Our team is dedicated to delivering high-quality service while maintaining the dignity and integrity of our guests.
Job Description
The F&B Supervisor plays a pivotal role in ensuring seamless operations within the Restaurant, Bar/s, Room Service, Conferencing, and Functions at The Capital Hotels. This position oversees supervision and front-of-house activities, with a focus on two primary areas: leadership and customer-facing interactions. In the absence of the F&B Manager, the supervisor takes charge and runs the F&B operations effectively.
Key Responsibilities
The F&B Supervisor's key responsibilities include:
- Supervising and coordinating daily activities in the Restaurant, Bar/s, Room Service, Conferencing, and Functions
- Providing exceptional customer service and interacting effectively with guests and staff
- Leading by example and managing staff to deliver high-quality service
- Maintaining a safe and clean work environment
- Ensuring compliance with company policies and procedures
Requirements
Candidates must possess the following qualifications and attributes:
- Matriculation or equivalent qualification
- Hospitality-related degree or experience
- 1-2 years of proven Food and Beverage supervisory experience
- Hands-on problem-solving skills and ability to remain calm under pressure
- Customer service orientation with excellent communication and active listening skills
- Friendly, courteous, and service-oriented demeanor
- Ability to work collaboratively as part of a team and independently
- Effective communication with staff and guests
- Honesty and trustworthiness
- Attention to detail
- Presentable appearance and strong verbal communication
- Team player who leads by example
- Proactive approach
- Interpersonal and leadership skills
Relocation Assistance
The successful candidate may be eligible for relocation assistance if they reside outside the city where the hotel is located.
Seniority Level
This role falls under the mid-senior level classification.
Employment Type
The position is full-time.
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