Guest Experience Specialist
3 days ago
We are dedicated to transforming the hospitality industry by fostering a positive and inclusive work environment that encourages our staff to grow and develop both personally and professionally.
As a Receptionist at The Capital Hotels, Apartments & Resorts, you will have the opportunity to be part of a dynamic team that values respect, appreciation, and recognition. Our dedicated staff are passionate about delivering exceptional guest service and making every stay an unforgettable experience.
Your Key Responsibilities:
- Check guests in and out of the hotel, ensuring a seamless and efficient process
- Maintain accurate records of guest transactions and accounts, using your strong computer literacy skills
- Provide assistance with special requests and resolve any issues that may arise, demonstrating your problem-solving skills and ability to remain calm under pressure
- Coordinate reservations and bookings as required, showcasing your organizational skills and attention to detail
We are looking for a motivated and customer-focused individual who shares our vision and values. If you are passionate about delivering exceptional service and want to be part of a dynamic team, we would love to hear from you.
Please note that relocation costs will be the responsibility of the successful candidate.
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