Hotel Operations Manager

20 hours ago


Hoedspruit, South Africa Wild Dreams Hospitality Full time

Welcome to a world of luxury and exceptional service at Wild Dreams Hospitality, where our Assistant Lodge Manager will play a vital role in ensuring the highest standards are met in every aspect of our operations.

We are seeking an experienced and skilled professional to join our team as an Assistant Lodge Manager. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of the lodge, ensuring seamless operations, and maintaining the high level of quality that our guests expect.

The ideal candidate will have a strong background in hospitality management, with a proven track record of success in similar roles. You will possess excellent leadership and communication skills, with the ability to motivate and inspire your team to deliver exceptional results.

In this role, you will be responsible for:

  • Leading by example: Setting the tone for exceptional customer service and leading your team to achieve the same standard.
  • Operational excellence: Ensuring the smooth operation of all aspects of the lodge, including front-of-house, back-of-house, and housekeeping.
  • Talent development: Identifying areas for improvement and providing training and support to your team members to enhance their skills and knowledge.
  • Financial management: Managing budgets and expenses, while identifying opportunities for cost savings and revenue growth.

You will work closely with our General Manager to develop and implement strategies to drive business growth, improve guest satisfaction, and maintain the lodge's reputation as a premier destination.

As an Assistant Lodge Manager at Wild Dreams Hospitality, you can expect a competitive salary package, including:

  • Salary negotiable (DOE), reflecting your experience and qualifications.
  • Accommodation provided on-site, ensuring you are always available to respond to any situation.
  • All meals while on duty, so you can focus on delivering exceptional service without worrying about your own needs.
  • Uniform and laundry service, keeping you looking sharp and professional at all times.
  • 3 weeks on / 1 week off cycle, allowing you to recharge and spend quality time with family and friends.
  • 15 Annual Leave Days, giving you plenty of time to pursue your passions and interests.
  • Pension Fund, contributing to your long-term financial security.

If you are a motivated and experienced professional with a passion for hospitality, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, outlining your relevant experience and qualifications, to [insert contact details]. We look forward to hearing from you



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