Senior Coffee Service Coordinator

3 days ago


Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

About the Role:

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We are seeking a charismatic and detail-oriented Coffee Service Coordinator to join our team at The Twelve Apostles Hotel. In this role, you will be responsible for preparing hot beverages according to recipes and RCH timeframes while minimizing waste.

Key Responsibilities:

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  • Prepare hot beverages in accordance with recipes and RCH timeframes.
  • Maximize revenue-generating opportunities by upselling and enhancing the guest service experience.
  • Maintain mise en place according to outlet standards.
  • Provide exceptional service to guests in accordance with outlet service journey and company service culture.
  • Operate equipment according to company standards, ensuring minimal breakages.
  • Account for all revenue by practicing the 'swipe before you serve' principle for all transactions.

Requirements:

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  • At least 2 years of experience as a barista in an upmarket coffee shop, bar, or restaurant.
  • Grade 12 certificate.
  • Exposure to Point of Sales Systems (Micros advantageous).
  • Excellent command of the English language and solid knowledge of hospitality vocabulary.
  • Highly presentable and able to work flexible hours, weekends, and holidays.

Benefits:

The successful candidate can expect a competitive salary, which is estimated to be around $40,000 per annum based on local market rates and the hotel's location in South Africa.

This role offers a unique opportunity to develop your skills and expertise in a fast-paced and dynamic environment, while contributing to the success of Red Carnation Hotels.



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