Senior Operations Coordinator

2 weeks ago


Cape Town, Western Cape, South Africa Baraka IT Solutions (Pty) Ltd Full time

At Baraka IT Solutions (Pty) Ltd, we are seeking a highly skilled Senior Operations Coordinator to join our team. The successful candidate will be responsible for coordinating the activities of all departments and service areas within the company, ensuring optimal performance and customer satisfaction.

Main Responsibilities:

  • Liaise with senior management to achieve business targets;
  • Develop and maintain business unit business plans and customer solutions;
  • Identify and acquire skills and certifications required by the business, including SAP-specific certifications;
  • Manage relationships between the company and its strategic partners;
  • Support service delivery teams by addressing customer issues and complaints;
  • Plan and participate in employee performance appraisals, promotions, and compensation;
  • Develop and maintain knowledge management systems and accurate documentation for operational procedures.

This is an exciting opportunity for a motivated and organized individual to make a significant impact on our company's growth and success.



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