Technical Support Specialist
1 month ago
We are seeking a highly skilled Technical Support Engineer to join our team in Cape Town, Western Cape region.
Job Summary:The successful candidate will be responsible for providing technical support and maintenance services to our clients in the region. This includes on-site IT hardware break/fix interventions, physical equipment audits, and working directly with the Service Desk Team.
Key Responsibilities:- Provide technical support and maintenance services to clients in the region.
- Perform on-site IT hardware break/fix interventions and physical equipment audits.
- Work directly with the Service Desk Team to resolve technical issues.
- Manage local spare parts and report back monthly on stock levels.
- Minimum of 2 years' experience managing server environments.
- Reliable vehicle and valid driver's license.
- Knowledge in Server, Storage, and networking environments (Cisco, Dell/EMC, IBM, Lenovo X-series, HPE range).
- Broad understanding of IT operational related Technologies across server, storage, and networking.
- Experience in set-up and support of datacenter environments.
- Ability to communicate at a technical level with clients and internal stakeholders.
- Ability to work in a Hybrid setting.
- Ability to work well in a Team.
- First Time Fix attitude.
CTC R15 000.00 p/m
Petrol Allowance R2 000.00 p/m
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