Technical Support Specialist

4 weeks ago


Pretoria, Gauteng, South Africa People Dimension Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team in Cape Town, Western Cape. The successful candidate will be responsible for providing technical support and maintenance services to our clients in the region.

Key Responsibilities
  • Provide on-site technical support and maintenance services to clients in the Cape Town region.
  • Perform physical equipment audits at client premises or datacenters.
  • Work with the Service Desk Team to resolve technical issues and provide real-time reporting.
  • Manage local spare parts and report on stock levels monthly.
Requirements
  • Minimum 2 years' experience managing server environments.
  • Reliable vehicle and valid driver's license.
  • Ability to work after hours and weekends/standby as required.
  • Knowledge of server, storage, and networking environments.
Desired Qualifications
  • Broad understanding of IT operational technologies.
  • Experience in set-up and support of datacenter environments.
  • Ability to communicate at a technical level with clients and internal stakeholders.
Working Conditions
  • Ability to work in a hybrid setting.
  • Ability to work well in a team.
  • First Time Fix attitude.
  • Contractual Service Level Agreements are 24 hours a day, 7 days a week.
Remuneration

CTC R15 000.00 p/m

Petrol Allowance R2 000.00 p/m



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