Customer Service Ambassador

3 weeks ago


Sandton, South Africa SNWB Full time

At SNWB, we are seeking a highly skilled Customer Service Ambassador to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.

About the Role

We are looking for someone who can represent our company's values and provide top-notch service to our clients. The successful candidate will be responsible for managing front desk operations, handling customer inquiries, and providing administrative support as needed.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure. They will also possess strong organizational skills, attention to detail, and the ability to multitask efficiently.

Key Responsibilities
  • Manage front desk operations, including greeting clients, answering phone calls, and responding to emails
  • Provide exceptional customer service, resolving any issues or concerns in a timely and professional manner
  • Handle cash transactions, process payments, and maintain accurate records
  • Perform administrative tasks, such as data entry, filing, and preparing documents
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and proficiency in Microsoft Office
What We Offer

In return for your hard work and dedication, we offer a competitive salary of R120,000 - R150,000 per annum, depending on experience.

This is a full-time position, working approximately 40 hours per week. You will be required to work some late nights and early mornings, as well as weekends during peak periods.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to us.



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