Customer Service Ambassador

5 days ago


Sandton, South Africa SNWB Full time
Job Description

At SNWB, we are seeking a highly motivated Customer Service Ambassador to join our team at Sandton City Mall. This is an exciting opportunity for individuals who thrive in fast-paced retail environments and are passionate about delivering exceptional customer service.

Key Responsibilities
  • To provide outstanding customer service and support to customers, addressing their queries and concerns in a professional and courteous manner.
  • To maintain a thorough knowledge of products and services offered by the mall, enabling effective recommendations and assistance to customers.
  • To work effectively as part of a team, providing support and backup to colleagues when needed.
Requirements
  • A mature individual with excellent communication and interpersonal skills.
  • Proven experience in hotel hospitality or a related field, demonstrating a strong understanding of high customer service principles and practices.
  • Able to work flexible hours, including evenings, weekends, and public holidays.
  • Strong administrative and organizational skills, with a focus on attention to detail and follow-through.
  • Excellent time management and punctuality, with the ability to prioritize tasks and meet deadlines.
Benefits
  • A competitive salary of R35,000 per annum, plus benefits.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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