Technical Support Specialist
2 weeks ago
We are seeking a highly skilled L1 Support Agent to join our team at Planet10. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our end-users.
Key Responsibilities- Technical Support: Perform activities based on provided guides, interact directly with end-users, and conduct system health checks.
- Triage and Escalation: Handle end-user support requests, escalate issues to L2 users, and process service requests.
- System Personalization: Assist with system personalization, respond to end-user queries, and log faults.
- Usability Checks: Conduct usability checks, create problem records, and perform data quality checks.
- Integration Reporting: Generate integration reports and user attestation reports.
- Experience: 1-2 years of working experience in a similar role.
- Language Skills: English and Portuguese speaking skills, with basic proficiency.
- Shift Requirement: 100% on-site work.
- Skills: Basic IT support skills, ITSM process experience, and ability to work in a fast-paced environment.
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Vista Full timeJob SummaryVista is seeking a highly skilled Technical Support Specialist to join our team in Cape Town. As a Technical Support Specialist, you will be responsible for providing technical support to our customers across Europe, the Middle East, and Africa.Key ResponsibilitiesProvide technical support to customers via phone, email, and other communication...
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Sabio Full timeJob SummarySabio is a leading global company providing innovative solutions to the contact centre industry. We are seeking a highly skilled Technical Support Specialist to join our team.About the RoleAs a Technical Support Specialist, you will be responsible for providing technical expertise and support to our customers and internal teams.You will work...
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description**Job Summary**We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Communicate Recruitment. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide technical...
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Technical Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Sabio Full timeUnlock Your Potential as a Technical Support SpecialistSabio is a leading global company that provides innovative solutions for contact centre systems integration. We're seeking a passionate and enthusiastic Technical Support Specialist to join our team.About the RoleAs a Technical Support Specialist, you will be responsible for identifying, isolating, and...
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Technical Support Specialist
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Cape Town, Western Cape, South Africa Sabio Full timeUnlock Your Potential as a UC Technical SpecialistSabio is a global leader in contact centre solutions, and we're seeking a talented UC Technical Specialist to join our team. As a key member of our technical team, you'll play a critical role in delivering exceptional customer experiences and driving business growth.About the RoleWe're looking for a...
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at SA Commercial (Pty) Ltd. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer Support: Provide timely and effective technical support to...
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Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Sabio Full timeTechnical Support SpecialistSabio is a global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high-quality, secure, robust platforms and solutions.As a Technical Support Specialist at Sabio, you will be part of a team that provides expertise and...
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Recruitment Matters Full timeWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at Recruitment Matters. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our manufacturing processes.Key Responsibilities:Equipment Setup and Operation: Assist in the setup and operation of manufacturing...
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Communicate Recruitment. As a key member of our technical team, you will be responsible for providing exceptional support to our customers, ensuring their technical needs are met, and delivering outstanding after-sales service.Key ResponsibilitiesConsolidate customer...
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Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa SA Metal Group (Pty) Ltd Full timeJob SummaryWe are seeking a highly motivated and reliable Technical Support Specialist to join our team at SA Metal Group (Pty) Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our artisans and ensuring the smooth operation of our workshop.Key ResponsibilitiesPerform daily housekeeping tasks to...
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Technical Customer Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Caliber6 Full timeJob Title: Technical Customer Support SpecialistAbout the Role:We are seeking an experienced Technical Customer Support Specialist to join our team at Caliber6, a fast-growing and dynamic VOIP company. The ideal candidate will have at least 3 years of related experience, excellent communication skills, and the ability to assist customers over the phone with...
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Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob DescriptionJob Title: Support Sales EngineerJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Communicate Recruitment. As a Support Sales Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical...
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Technical Support Specialist
1 hour ago
Cape Town, Western Cape, South Africa Ello Technology Full timeJob Overview:The Technical Support Specialist at Ello Technology plays a pivotal role in ensuring seamless IT support and management services. This position involves providing expert technical support, managing system performance, and collaborating with team leads to achieve organizational and customer-centric goals. The Technical Support Specialist will be...
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German Technical Support Specialist
5 days ago
Cape Town, Western Cape, South Africa ABC Worldwide Full timeJob Title: German Technical Support SpecialistABC Worldwide is seeking a highly skilled German Technical Support Specialist to join our team. As a key member of our Service Desk, you will provide first-level technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Provide technical support via...
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Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Ello Technology Full timeJob Overview:The Technical Support Specialist at Ello Technology plays a crucial role in ensuring the seamless delivery of IT support and management services. This position involves providing expert technical support, managing system performance, and collaborating with team leads to achieve organizational and customer-centric goals. The Technical Support...
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German Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa ABC Worldwide Full timeJob Title: German Technical Support Specialist Service Desk AgentABC Worldwide is seeking a highly skilled German Technical Support Specialist to join our team. As a key member of our Service Desk, you will be responsible for providing exceptional technical support to our customers in German and English.Key Responsibilities:Provide first-level technical...
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeTechnical Support RoleWe are seeking a highly skilled Technical Support Specialist to join our dynamic team. As a valued member of our elite support squad, you will be responsible for providing excellent customer experience through technical support.Responsibilities:Provide technical support to customers via various channels.Serve as the interface between...
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IT Technical Support Placement Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Dial a Nerd Full timeJob Summary:Dial a Nerd is seeking a highly skilled IT Technical Support Placement Specialist to join our team. As an IT Technical Support Placement Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring the optimal performance of our computer systems and networks.Key Responsibilities:Provide technical...
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Uptime Solutions Ltd Full time{"title": "Technical Support Role at Uptime Solutions Ltd", "description": "OverviewUptime Solutions Ltd is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.ResponsibilitiesMonitor and respond to...
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Technical Customer Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Caliber6 Full timeJob Overview:We are seeking a skilled Technical Customer Support Specialist to join our fully remote team at Caliber6.Key Responsibilities:* Provide technical support and troubleshooting assistance to customers over the phone* Handle inbound and outbound customer calls related to VOIP services* Collaborate with internal teams to ensure customer satisfaction*...