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Senior Scheduling Coordinator

2 months ago

Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time
Job Description

We are seeking a highly skilled and experienced Planner to join our team at SA Commercial (Pty) Ltd. The ideal candidate will have a strong background in customer-facing roles, with a minimum of 1 year in customer service and 1 year in sales (inbound/outbound).

Key Responsibilities
  • Plan and schedule customer interactions, utilizing knowledge of UK-wide geography to ensure efficient and effective service delivery.
  • Develop and maintain strong relationships with customers, utilizing excellent communication skills and a commitment to delivering high-quality service.
  • Manage high volumes of work efficiently, prioritizing tasks and meeting deadlines in a fast-paced environment.
  • Familiarity with multiple online systems, including Microsoft tools and bespoke in-house systems, is highly desirable.
  • Experience in objection handling and a natural flair for sales are essential for success in this role.
Qualifying Criteria
  • ITC and Criminal Clear
  • Grade 12
  • Able to work UK shifts
  • Transport provided