Technical API Solutions Specialist
5 days ago
A leading credit bureau, part of the Network Recruitment network, is seeking a skilled Technical API Solutions Specialist to join their Customer Success team.
Key responsibilities include:
- Client Onboarding & Support: Assist clients with API setup, integration, and troubleshooting.
- API Education & Training: Educate clients on how to use the API effectively.
- Troubleshooting & Issue Resolution: Work closely with the technical support team to resolve client issues.
- Reporting & Analytics: Track and monitor client usage of the API.
The ideal candidate will have 2+ years of experience in customer success, account management, or technical support roles, preferably in SaaS or API-based companies. Familiarity with RESTful APIs and software development practices is required.
This position offers a competitive salary of $70,000 - $90,000 per year, depending on experience.
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