Hospitality Training and Development Specialist

4 weeks ago


Johannesburg, Gauteng, South Africa Bothongo Group Management (Lion Park) Full time

The Bothongo Group Management (Lion Park) seeks a skilled Hospitality Training and Development Specialist to design, implement, and oversee training programs for staff across various departments within the organization.

Key Responsibilities:
  • Develop comprehensive training programs tailored to different roles, including front desk, food and beverage, housekeeping, and management.
  • Conduct training sessions, workshops, and seminars to educate staff on company policies, customer service excellence, and operational procedures.
  • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
  • Create an effective onboarding process for new hires to ensure they are equipped with the necessary knowledge and skills from day one.

The estimated annual salary for this position is around $85,000-$110,000 based on industry standards.



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